Running Backup Exec 11d on W2k3 Standard. I am trying to backup system state on a remote 2008 x64 standard server using the remote agent. The job fails with the error Error: 0xE0008488 Could not open the object.
Debug information as follows
[5528] 09/07/09 13:58:11 brUtil::SetupDLE Succesfully set up to read the object 'C:' '\Users\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\' '' 'C:\Users\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\'
[5528] 09/07/09 13:58:11 brUtil::OpenActiveObject Information: Active Object is a Directory C:\Users\All Users\
[5528] 09/07/09 13:58:11 brUtil::OpenActiveObject Information: Active Object is a Directory C:\Users\All Users\Application Data\
[5528] 09/07/09 13:58:11 brUtil::OpenActiveObject Error: 0xE0008488 Could not open the object C:\Users\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\
[5528] 09/07/09 13:58:11 Status FS_ACCESS_DENIED (0xE0008488) for Component System Files in SHADOW::ReadComponent
[5528] 09/07/09 13:58:11 AD:Status FS_READING_OBJECT_FAILURE (0xE000FEDF) calling FS_ReadObj in SystemState::ReadObj:233
[5528] 09/07/09 13:58:11 Informational: Closing Component 'System Files'
[5528] 09/07/09 13:58:11 Informational: calling IVssBackupComponents::SetBackupSucceeded with status 'FS_READING_OBJECT_FAILURE (0xE000FEDF)' for Component 'System Files' in SHADOW::CloseComponent
[5528] 09/07/09 13:58:12 TF xfer time = 1442 seconds.
[5528] 09/07/09 13:58:12 WRITE: tpreceive_fail_count = 2210
[5528] 09/07/09 13:58:12 WRITE: waiting_on_buffers_count = 2201
[5528] 09/07/09 13:58:12 WRITE: buffers_written_count = 110570
[5528] 09/07/09 13:58:12 LP_ENV::deleting the IPC Object: STARIFS01-SYSSTATE-{3E96DC4E-EB1F-4F00-B89F-E94D90380A8D}
[5528] 09/07/09 13:58:12 Could not clean up IPC object: STARIFS01-SYSSTATE-{3E96DC4E-EB1F-4F00-B89F-E94D90380A8D}. Reason: 0x2
[5528] 09/07/09 13:58:12 TF_CloseSet()
[5528] 09/07/09 13:58:12 FreeFormatEnv( cur_fmt=0 )
[5528] 09/07/09 13:58:12 Detach from \\servername\
System?State
[5528] 09/07/09 13:58:12 Detach from Shadow?Copy?Components
[5528] 09/07/09 13:58:12 brUtil::brUtil Destructor
[5528] 09/07/09 13:58:12 Detach from C:
[5528] 09/07/09 13:58:12 FS_FreeOSPathOrNameQueueInHand: Error. QueueCount( &fsh->in_use_name_q ) != 0
[5528] 09/07/09 13:58:12 Detach from E:
[5528] 09/07/09 13:58:12 TF_FreeDriveContext( 59560F0 )
[5528] 09/07/09 13:58:12 TF_FreeTapeBuffers: from 10 to 0 buffers
[5528] 09/07/09 13:58:12 @@@@@@@MyCloseSocket called with sockfd = 1268(0x4f4) retval = -1
[5528] 09/07/09 13:58:12 Backup Job Stop(0) - Mon Sep 07 13:58:12 2009
[5528] 09/07/09 13:58:23 VSS BackupComplete called with success.
[5528] 09/07/09 13:58:23 VssSnapshotVolume::GetFailedWriterStatus() - waiting for IVssBackupComponents::GatherWriterMetadata to complete.
[5528] 09/07/09 13:58:23 VssSnapshotVolume::GetFailedWriterStatus() - IVssBackupComponents::GatherWriterStatus complete.
[5528] 09/07/09 13:58:23 VssSnapshotVolume::GetFailedWriterStatus() - Issuing Async QueryStatus check.
[5528] 09/07/09 13:58:23 Attempting to delete VSS snapshot set: {560023ad-5650-4884-ac55-532636adb33d}
[5528] 09/07/09 13:58:23 VSS snapshot set deleted. Snapshot SetID = {560023ad-5650-4884-ac55-532636adb33d}
[5528] 09/07/09 13:58:23 @@@@@@@MyCloseSocket called with sockfd = 812(0x32c) retval = 0
[5528] 09/07/09 13:58:23 @@@@@@@MyCloseSocket called with sockfd = -1(0xffffffff) retval = -1