Backup Exec 11d SMTP issue Error=0x800e0001

[HTL3]

Hello,

I'm trying to send out email (smtp) notifications and have had problems doing so. I've verified the att.net account in question is active and allows SMTP on 465, and it does. 

I've enabled logging on my 11d to see why the SMTP notifications are not going out and I get the below errors:

07/19/13 11:44:34 03C974D0[ERROR]   NS SMTP error (server =outbound.att.net, port =1d1, recipient=email@domain.tld, sender=activeaccount@att.net)

07/19/13 11:44:34 03C974D0[ERROR]   NS SMTPMAIL: unknown errcode.

07/19/13 11:44:34 03C974D0[ERROR]   NS Error sending SMTP notification(error=0x800e0001)

07/19/13 11:44:34 03C974D0[DEBUG]   NS Exiting CNotification::ProcessRequest()

So I notice the port = 1d1 when it should be 465 for att.net's SMTP and it says "1d1" on the log.Is that a problem or is that just encoded somehow?

 

The end result is that the email is not leaving the server because it is not connecting to ATT.net's outbound SMTP.

Has anyone here solved something similar?

thanks,

[ZeRoC00L]

If you run the following command on the backup exec server: telnet outbound.att.net 465
Do you get a result back ? 

[CraigV]

...if this is an external mail server I don't think BE can send mails this way...

Thanks!

[HTL3 · Accepted solution]

I think I found the problem.

I had tried the telnet before and had a response but it hit me that is an SSL smtp server.

So, I confirmed that att.net requires an SSL connection, which from what I understand BE11.d does not support.

I'm going to try and find a regular smtp/auth or port 25 smtp mail server to get my notifications...