My Backup Exec 12.5 server was infected and all files encrypted. A file server needs restores and I cannot get any restores and this server has customer data needing restored from tape. I cannot find anywhere I can download and receive the Backup Exec 12.5 installer. Can anyone please help us? I called support and he rudely said there is nothing I can do. We also use Backup Exec 2012 but are going to drop backup exec products altogether if we really cannot get ANY help what-so-ever. This is unbelievable.
You can use Backup Exec 2012 (or the trialware of the current version) to restore standard file system backups - just inventory and catalog the storage media in the newer version