Backup Exec 12.5 - Empty restore selection

[mailg]

Hello,

I want to restore some files from my backup.
Unfortunately, the selection list in the recovery option  is empty.

On the server is Windows SBS 2003 installed with Symantec Backup Exec 12.5 Rev 2213

Can someone help me.

[RahulG]

Itis an issue with the catalogs . Run catalog on the media .
Also check if exiting catalogs have any issue . Location for the catalog is found under tools --Option --Catalogs.
It can be a corruption in the catalog so you can just rename the catalog folder and created a new one and catalog all the media again from where you want to restore.

[RahulG]

Also it would be good to check if there is Ant filter set for the dates in the restore selection menu ...

[RahulG]

Rebuild Backup Exec catalog index per technote 272886

Check for the following documents as well
-- http://support.veritas.com/docs/237712
-- The Restore Selections tab is blank or displays only partial information and the error "Event ID 3343: Betopcat.idx update failed. Unrecognized database format" occurs in the Event Viewer.
-- http://support.veritas.com/docs/237155
-- How to manually force Backup Exec to re-index the on-disk catalogs
-- http://support.veritas.com/docs/272886

[Dev_T]

http://support.veritas.com/docs/290757

Hope this helps....