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Backup Exec 12.5 GRT on Exchange 2007 is missing some mailboxes

sebbelov
Level 2
I make full tape backup of Exchange 2007 using GRT. and the log allways complete succesfully.

However when i then test the restore i am missing almost half of the mailboxes.

I have tried to create new selections and new backupjobs with no succes.

Does anyone know how to solve this isue? 
4 REPLIES 4

chicojrman
Level 6
http://seer.entsupport.symantec.com/docs/309519.htm
http://seer.entsupport.symantec.com/docs/299873.htm

Ben_L_
Level 6
Employee
sebbelov,

Make sure you have fully patched the media server and updated the remote agent on the exchange server.  Most of the issues like this I have seen have been resolved by a few of the latest exchange patches.

sebbelov
Level 2
I finally got it and everything works again.

My Backupserver was fully updated but my Agent on the Exchangeserver missed a patch. and the rollout failed, so i reinstalled the Agent.

That solved the problem. thanks a lot

Eddie2
Level 2
Hi!

Is it possible to make a granular restore of an "invisible" mailbox from such a buggy backup?
Is the database complete?

Thanks a lot
Eddie