Good afternoon all,
I tried to install the new BEWS 12.5 SP3 on a CAS server via Live Update and it failed with the error below. I've tried to install it with a standalone package - 2213RSP2_32bit_324919.exe and again it pops up with a message - Cannot access Administrative Tools. I've tested this and ran "control admintools" via "Run" and I was able to access it. The one thing that I found wired was that I couldn't open Admin Tools from Control Panel...any help wold be greatly appreciated.
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11606
Date: 18.6.2009 г.
Time: 15:58:09
User: SOFIA\administrator
Computer: P-RUEN
Description:
Product: Symantec Backup Exec for Windows Servers -- Error 1606.Could not access network location %ALLUSERSPROFILE%\Start Menu\Programs\Administrative Tools\.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 42 35 32 41 46 37 41 {B52AF7A
0008: 46 2d 43 35 42 33 2d 34 F-C5B3-4
0010: 37 46 43 2d 38 31 31 36 7FC-8116
0018: 2d 41 44 32 32 30 38 46 -AD2208F
0020: 43 38 39 30 34 7d C8904}
