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Backup Exec 12.5 SP4 unknown error

Hi all,


Since Few days we have error on our backup jobs. Differential & FULL are concerned.

we have 2 jobs : 1 for Server systems & another one for Exchange Database.

the problem is only concerning server systems.


the job run correctly but when arive the JOB COMPLETION STATUS i have this error :


Job ended: Thursday, March 03, 2011 at 4:43:39 AM
Completed status: Failed
Final error: 0x310031 - 0x  310031 (3211313)
Final error category: Other Errors

For additional information regarding this error refer to link V-79-49-49


The link is pointing to a blank page with no solution grrrrrr


The OS where BE 12.5 server is installed is a Windows 2008 SP2 and BE 12.5 have those updates installed :

Service pack 3

hotfix 334837 + 337202 + 345174

Srevice pack 4

hotfix 357318


if someone can help i will apreciate

1 Reply

Expand your job log and see

Expand your job log and see at which part of your job did the error occur