cancel
Showing results for 
Search instead for 
Did you mean: 

Backup Exec 12.5 and Virtual Center Server

bobbietoribio
Level 2
While trying to enumerate the contents of the VirtualCenter Server in Backup Exec 12.5, an error "An error was encountered while attempting to browse the contents of VirtualCenter-Name. Cannot read the Virtual Machines view on VirtualCenter Server."  I've been backup my VM's for more than 6 months without and suddenly this problem occured. Any help is greatly appreciated.

thanks,
2 REPLIES 2

Dev_T
Level 6

bobbietoribio
Level 2
Hello Dev T,

I enabled the Debug logging to get the clear picture of the problem:

[3256] 12/22/09 13:32:34 DS_LogonSelectionService: ch2mhill\emrbackup
[6040] 12/22/09 13:32:34 DsWorkerThread starting as CH2MHILL\emrbackup
[6040] 12/22/09 13:32:34 GetServerType for local machine
[6040] 12/22/09 13:32:34 GetServerType for local machine
[6040] 12/22/09 13:32:34 GetServerType for local machine
[6040] 12/22/09 13:32:34 GetServerType for local machine
[6040] 12/22/09 13:32:34 Finding MNET entries using PunchDownWithWNetCalls()
[6040] 12/22/09 13:32:34 Notes Agent:FindDrives
[6040] 12/22/09 13:32:34 No Oracle SID's were discovered
[6040] 12/22/09 13:32:34 GetServerType for local machine
[6040] 12/22/09 13:32:34 Device Shadow?Copy?Components Dle platform 2  major version 5  minor version 2  build 3790
[6040] 12/22/09 13:32:34 DeviceIOControl() Failed with error: 1
[6040] 12/22/09 13:32:34 DeviceIOControl() Failed with error: 1
[6040] 12/22/09 13:32:34 Utility Partition/Partition's found on this system.
[6040] 12/22/09 13:32:34 NRDS_RA_FindDrives entered
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for auh145.amr.ch2m.com
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for SHATIE.amr.ch2m.com
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for ROWDAH.amr.ch2m.com
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for SALAM.amr.ch2m.com
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for sabusql01.amr.ch2m.com
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for SABUINTOOLS.amr.ch2m.com
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for MANASIR.amr.ch2m.com
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for BATEEN.amr.ch2m.com
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for MUSAFA.amr.ch2m.com
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for TSERVER.amr.ch2m.com
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for sabuwrench01.amr.ch2m.com
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for sabufile01.amr.ch2m.com
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for KARAMA.amr.ch2m.com
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for MARINA.amr.ch2m.com
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for KHALIFA.amr.ch2m.com
[6040] 12/22/09 13:32:34 FS_CreateTempDLE
[6040] 12/22/09 13:32:34 NRDS cache-hit for mina.amr.ch2m.com
[6040] 12/22/09 13:32:34 NRDS_RA_FindDrives completed
[6040] 12/22/09 13:32:34 Informational: Cps root device creation using default Cps library mechanism when creating device 'Cont?Prot?Srv' in CPS::DetermineRootCpsComponent:696
[6040] 12/22/09 13:32:34 Informational: Cps library not available.  Not creating Cps root device 'Cont?Prot?Srv' in CPS::DetermineRootCpsComponent:700
[6040] 12/22/09 13:32:34 Function called: DB2_FindDrives
[6040] 12/22/09 13:32:34 DB2_FindDrives - DB2 Agent not autherized.
[6040] 12/22/09 13:32:34   AD:DeviceName "System?State" in SystemState::CreateDLEs:361
[6040] 12/22/09 13:32:34   AD:Full Device Path "System?State" in SystemState::CreateDLEs:366
[6040] 12/22/09 13:32:34   AD:ADRO Agent is NOT authorized for System?State.
[6040] 12/22/09 13:32:34   AD:Found 0 instances of Active Directory Applcation Mode in SystemState::GetADAMInstanceCount:1365
[6040] 12/22/09 13:32:34 ADC_FindAgents entered
[6040] 12/22/09 13:32:34 ADC_FindEntries: Created ADC instance 0x068B12D8
[6040] 12/22/09 13:32:34 BlowOutRoot: entered, instance=0x068B12D8
[6040] 12/22/09 13:32:34 ADC_FindAgents completed
[6040] 12/22/09 13:32:34 SQL2_FindDrives - the default SQL Service is not running on MINA.
[6040] 12/22/09 13:32:34 SQL2_FindDrives - checking named instance BKUPEXEC.
[6040] 12/22/09 13:32:34 IsServiceClusterOk called on MINA
[6040] 12/22/09 13:32:34 Found SOFTWARE\MICROSOFT\Microsoft SQL Server\MSSQL.1 in the registry.
[6040] 12/22/09 13:32:34 Found SOFTWARE\MICROSOFT\Microsoft SQL Server\MSSQL.1 in the registry.
[6040] 12/22/09 13:32:34 SQL2_CreateDLE - creating MINA\BKUPEXEC.
[6040] 12/22/09 13:32:34 SQL Version 2005
[6040] 12/22/09 13:32:34 Found SOFTWARE\MICROSOFT\Microsoft SQL Server\MSSQL.1 in the registry.
[6040] 12/22/09 13:32:34 Found SOFTWARE\MICROSOFT\Microsoft SQL Server\MSSQL.1 in the registry.
[6040] 12/22/09 13:32:34      Setting 2K5 extended feature bit.
[6040] 12/22/09 13:32:34 AddESE_DLEs( )
[6040] 12/22/09 13:32:34 first load attempt of esebcli2.dll failed: The specified module could not be found.
[6040] 12/22/09 13:32:34 Looking for esebcli2.dll in sysetm path
[6040] 12/22/09 13:32:34 never found EseBcli2.dll
[6040] 12/22/09 13:32:34 esebcli2.dll not loaded
[6040] 12/22/09 13:32:34 EV_FindDrives
[6040] 12/22/09 13:32:34 evFileSystem::EV_FindDrives: Agent not authorized.
[3256] 12/22/09 13:32:37 FS_ResolveDevName: [VMVCB::\\muroor\Virtual Center]
[3256] 12/22/09 13:32:37 MB2-Resolve returned 1
[3256] 12/22/09 13:32:37 Notes Agent:CLNFileSystem::ResolveDeviceName
[3256] 12/22/09 13:32:37 ADC_ResolveDeviceName: pid = 2928, checking VMVCB::\\muroor\Virtual Center
[3256] 12/22/09 13:32:37 Inside evFileSystem::EV_ResolveDeviceName
[3256] 12/22/09 13:32:37 Inside evFileSystem::IsGoodEVName
[3256] 12/22/09 13:32:37 evFileSystem::IsGoodEVName: GoodEvName failed for (VMVCB::\\muroor\Virtual Center)
[3256] 12/22/09 13:32:37 evFileSystem::EV_ResolveDeviceName: IsGoodEVName failed for (VMVCB::\\muroor\Virtual Center)
[3256] 12/22/09 13:32:37   VRTSRV:DeviceName VMVCB::\\muroor\Virtual Center
[3256] 12/22/09 13:32:37 RPCDsSession::GetLoginCredentials: Connecting to BEM API as user: CH2MHILL\toribib
[6040] 12/22/09 13:32:37 FS_CreateTempDLE
[6040] 12/22/09 13:32:37 System Directory (C:\WINDOWS\system32)
[6040] 12/22/09 13:32:37   Filling file with test DWORD test data.
[6040] 12/22/09 13:32:37 hFile size:     524288
[6040] 12/22/09 13:32:37 Calling LaunchApplication( emrbackup PASSWORD ch2mhill ManagedVmWrapper.exe
[6040] 12/22/09 13:32:37 MemoryMapperClient::LaunchApplication() starting as CH2MHILL\emrbackup
[6040] 12/22/09 13:32:37 LaunchApplication() - OpenProcessToken() Failed with error (5).
[6040] 12/22/09 13:32:37   Attempting to launch the support application ""C:\Program Files\Symantec\Backup Exec\ManagedVmWrapper.exe" 1261474357"...
[6040] 12/22/09 13:32:37     Support application ""C:\Program Files\Symantec\Backup Exec\ManagedVmWrapper.exe" 1261474357" successfully loaded.
[6040] 12/22/09 13:32:37       PId:0x139c TId:0x330
[6040] 12/22/09 13:34:07 Command 3 Timed out waiting for reply. Wait Time is 60000
[6040] 12/22/09 13:34:07 System Directory (C:\WINDOWS\system32)
[6040] 12/22/09 13:34:07   Filling file with test DWORD test data.
[6040] 12/22/09 13:34:07 hFile size:     524288
[6040] 12/22/09 13:34:07 Calling LaunchApplication( emrbackup PASSWORD ch2mhill ManagedVmWrapper.exe
[6040] 12/22/09 13:34:07 MemoryMapperClient::LaunchApplication() starting as CH2MHILL\emrbackup
[6040] 12/22/09 13:34:07 LaunchApplication() - OpenProcessToken() Failed with error (5).
[6040] 12/22/09 13:34:07   Attempting to launch the support application ""C:\Program Files\Symantec\Backup Exec\ManagedVmWrapper.exe" 1261474447"...
[6040] 12/22/09 13:34:07     Support application ""C:\Program Files\Symantec\Backup Exec\ManagedVmWrapper.exe" 1261474447" successfully loaded.
[6040] 12/22/09 13:34:07       PId:0x1434 TId:0x3b0
[6040] 12/22/09 13:35:37 Command 3 Timed out waiting for reply. Wait Time is 60000
[3256] 12/22/09 13:35:58 DS_CloseSelectionService
[6040] 12/22/09 13:35:58 DsWorkerThread terminating with exit code 0


Any idea?


thanks in advance