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Backup Exec 12.5 with exchange 2007, no information store can be selected

Hello,

I have a Windows 2008 SBS 64 bit server running with Exchange 2007 on it.
For the back-up solution we use Symantec Backup Exec 12.5 64 bit.
For a year the back-up runs fine, but since we created a new job I can't select the Information store anymore. It doesn't appear in the selection list.
Rebooted the server and updated the software (windows & BE) isn't the solution.
There are couple of threads on the internet but they al point to cluster problems. My network doesn't contain a cluster.

Hope someone can help me with my problem.

Thanks in advance.

Regards,

Jeroen Kerkhof
1 Solution

Accepted Solutions
Accepted Solution!

Perform the following

Perform the following steps
1. make sure the remote agent service is running as Local system account
2. Make theBESA the same as system logon account


if that does not resolve
make sure the account has the following role .....the exch org role,exch server admim role. Make sure it has an active mailbox which is not hidden from gal and send a email to activate it --added the schema admin,group policy owner creator
 

View solution in original post

4 Replies

Are you able to see the


Are you able to see the Exchange IS in the earlier backup job?
Accepted Solution!

Perform the following

Perform the following steps
1. make sure the remote agent service is running as Local system account
2. Make theBESA the same as system logon account


if that does not resolve
make sure the account has the following role .....the exch org role,exch server admim role. Make sure it has an active mailbox which is not hidden from gal and send a email to activate it --added the schema admin,group policy owner creator
 

View solution in original post

Refer the following document

You can also try
Removed the SBS license
Readded the license

Refer the following document http://support.veritas.com/docs/301181

Thank you! It was driving me

Thank you!

It was driving me crazy.
The strange thing is still why it goes wrong after a year?

For now the problem is solved!