Backup Exec 12 SP5 - An invalid command was sent to the storage device.

[Triven]

Below is my error message i get, I have an Ultrium 4-SCSI tape drive and am backing up to LTO Tapes.

Backup- \\SERVER\D: Apps
Storage device "HP 1" reported an error on a request to write data to media.
Error reported:
Incorrect function.
V-79-57344-34030 - An invalid command was sent to the storage device.
A selection on device \\SERVER\Shadow?Copy?Components was skipped because of previous errors with th...
A selection on device \\SERVER\System?State was skipped because of previous errors with the job.
 

Verify
Storage device "HP 1" reported an error on a request to read data from media.
Error reported:
Incorrect function.
V-79-57344-34030 - An invalid command was sent to the storage device.
 

Any thoughts would be much appreciated

[AmolB]

1) Check if there are any hard read\write errors on the tape.

2) Perform cleaning of the Tape Drive

3) Update Symantec drivers for the Tape Drive.

4) Check Windows Event Viewer for any hardware related events like event id 7,9,11

[Larry_Fine]

I would start the SCSI tracer and see what command failed.

When did this start?  Has the tape drive been cleaned recently?

[RahulG]

refer the following document

http://www.symantec.com/docs/TECH144029

[Triven · Accepted solution]

Guys the end result was the tape drive was knackered, I've now upgraded to SSR and use a NAS box.

Many thanks for your help