Backup Exec 15 : Catalog a OST device error e0000900

[kf2013]

I am currently using Backup Exec 15 FP4 and OST for the backup. Now I want to connect the OST to a backup server (BE15 FP4) in DR site. The inventory job is successfuly, but the catalog job failed with the below error.

Error:e0000900 - The requested media is not listed in the media index and could not be mounted. To add the media's catalog information to the disk-based catalogs, run an inventory operation on the media and resubmit the Catalog operation.
For additional information regarding this error refer to link V-79-57344-2304
 

[EliasA]

This KB Article sounds like it will address the issue you are running into:  https://www.veritas.com/support/en_US/article.TECH45473

Please let us know if that resolves the issue for you.

[kf2013]

Please note that I am using Backup Exec 15 Fature pack 4 as I have mentioned in both subject and contect. THe link that is applied to "12, 2010, 12.5, 11d (11.0)"

[Gurvinder]

http://www.veritas.com/docs/000031552 This should apply to BE 15 as well.the error means we did not have a record of that media which was needed for catalog for that set. You should also check if any media mounted for catalog was corrupt.

[kf2013]

Seem Backup Exec has this bug since the version 2014. I am wondering why Veritas is not going to fix it?

https://www.veritas.com/support/en_US/article.000023755

[Gurvinder]

I checked internally and this Issue was fixed in  BE 2014 SP2. In your case as we discussed in private message, the issue you are seeing is not a bug.