Backup Exec 15 Error with Amazon S3 Config

[Shaquille_O_Nea]

Hello everyone,

I've seen a thread open by @Lazo86 and resolved by @BackupMikko which describe the exact problem I'm having right now, but for me that solution isn't working. Here it's the link: http://www.symantec.com/connect/es/forums/backup-exec-15-error-amazon-s3-config

In my case, once I write the server name (amazon:amazon.com) and the user/password to connect to the AWS Bucket I have this error message:

My O.S. is Windows Server 2012 R2 and my Backup Exec 15 is Ver. 14.2 Rev. 1180. And, of course I've downloaded and changed the CloudProvider.xml file.

Thanks in advance.

[CraigV]

I'd suggest you log a case with Symantec to get this resolved. You're going to get better assistance there than in the threads for this particular case.

Thanks!

[VJware]

Have you installed FP2 ?  Click on the BE button - Installation & Licensing  - View Installed Updates to verify.

Download link for FP2 - https://www.veritas.com/support/en_US/article.000080697

Lastly, does changing the locale & language to English help ?

[Shaquille_O_Nea]

Hello @VJware,

Thanks for your response. I do have installed FP2:

How can I change the language of my Backup Exec??

[VJware]

No need to change the language of BE. Change the locale/language of the OS itself to English and check. If error still occurs and password requirements are met, pls log a formal support case.

[Shaquille_O_Nea]

Ok, I'll open a support case 'cause I've just tried to change the local language but I'm getting the same error message.

Thanks for your help ;)