04-30-2016 12:19 PM
I am trying to install Backup Exec 15 Feature Pack 4 (I have Capacity License). I downloaded the DVD from the Veritas Licensing Portal (Backup_Exec_15_14.2_FP4_MultiPlatforms_Multilingual.zip), extracted the ISO and mounted the DVD. When I try to install the product, Backup Exec only gives me the option for Additional Options, Repair, and Remove. The version I have installed is 14.2.1180.2113. The version on the DVD.txt is:
BE=14.2.1180.2621
RALUS=14.2.1180.2621
PDDE=DD_7.0.7.1_20160126
I went ahead with the Additional Options. Backup Exec went through the installation, but at the end, it said FP3.
What gives?
Solved! Go to Solution.
05-01-2016 11:11 PM
Backup_Exec_15_14.2_FP4_MultiPlatforms_Multilingual.zip - This is NOT FP4. This is the complete Backup Exec 15 installer embedded with FP4. So, which is why you got the option to repair/remove since the complete product installer was used.
Download FP4 from this link instead - https://www.veritas.com/support/en_US/article.000097855
PS. - Feature Packs are never available on the Licensing Portal. They are available either via LiveUpdate or via the separate download links. The Licensing Portal always contains the complete product installer slipstreamed with the latest update.
05-01-2016 11:11 PM
Backup_Exec_15_14.2_FP4_MultiPlatforms_Multilingual.zip - This is NOT FP4. This is the complete Backup Exec 15 installer embedded with FP4. So, which is why you got the option to repair/remove since the complete product installer was used.
Download FP4 from this link instead - https://www.veritas.com/support/en_US/article.000097855
PS. - Feature Packs are never available on the Licensing Portal. They are available either via LiveUpdate or via the separate download links. The Licensing Portal always contains the complete product installer slipstreamed with the latest update.
05-02-2016 07:05 AM
Thanks! That worked. All up to date.