08-16-2018 04:55 PM - edited 08-16-2018 04:56 PM
Hello
First some info
BE Server OS: Server 2016
Target OS: ubuntu 14.04 server
Backup Exec: 15
Ubuntu admin account: admin
This clean working test system for testing the Backup Exec Linux Agent before i add to my primary server
Problem:
When i am creating a backup job on the BE server for the Ubuntu server i can browse some directories but not others. However if i log into my Ubuntu Server using the same credential as added to the backup job, i can browser those directories and write to them.
Example:
I have a mounted volume located at /volume2 that I am able to browse. If i try to browse its subfolder "Temp" I will get an error message. If I try to browse a different subfolder called "appstore" I am able to see its contents and subfolder.
This seems like a permission issue to me but i am unsure because they look the same to me.
admin@10.0.0.252:/$ ls -la /volume2 total 4 drwxr-xr-x 1 root root 200 Aug 16 15:44 . drwxr-xr-x 29 root root 4096 Aug 16 17:46 .. drwxrwxrwx 1 root root 26 Aug 16 17:55 appstore drwxrwxrwx 1 root root 426 Aug 16 17:18 Temp
I have browsed various forums and the closest i have found was here (https://www.veritas.com/support/en_US/article.TECH231095), but that is not my issue and that solution does not fix my problem.
Please see attached screenshots and log
Thank you for your time
08-17-2018 01:13 AM
Hello,
Can you try browsing the Linux server using ROOT account and confirm if you can browse.
Also please confirm if you can access /volume2/Temp directory from linux server and check if ls command can list the files in that directory. Check the following document
https://www.veritas.com/support/en_US/article.100031084.html
Thank you,
Milind Dhale
08-17-2018 11:36 AM
Hi Milind
I do not wish to use root as a final config but nonetheless i went ahead and used the root credentials with Backup Exec. Unfortunatly it does the same exact thing as the admin account. I can browse some directories but not others. Its the same problem directories for root and admin too.
Yes, If i log into to the linux server via SSH I can browse and edit the contents in the /volume2/Temp folder with both admin and root account
I forgot to mention that i seen the article you have linked as well and no it does not solve my problem.
Thank you