[ Backup Exec 15 ] - Remote agent slowly to stop

[celignes]

Remote agent is verry slowly to stop and i do kill the process.

when i run beremote -console, i have this output :

[3596] 2015-09-29T22:29:35.084 [push]               - Commands: Q - Quit
[3596] 2015-09-29T22:29:44.220 [push]               - Quitting...
[3596] 2015-09-29T22:29:45.236 [dsss]               + dsserver.cpp (479):
[3596] 2015-09-29T22:29:45.236 [dsss]               | Removing all DSSS sessions
[3596] 2015-09-29T22:29:45.236 [dsss]               + dsserver.cpp (496):
[3596] 2015-09-29T22:29:45.236 [dsss]               | No more DSSS sessions found to remove
[0468] 2015-09-29T22:29:45.236 [push]               - Service status: Stopping, error = 0, checkpoint = 1, wait hint = 5000
[0352] 2015-09-29T22:29:45.423 [BESocket]           - @@@@@@@MyCloseSocket called with sockfd = 944(0x3b0)      retval = 0
[0352] 2015-09-29T22:29:45.423 [BESocket]           - @@@@@@@MyCloseSocket called with sockfd = 948(0x3b4)      retval = 0
[0468] 2015-09-29T22:29:47.735 [push]               - Service status: Stopping, error = 0, checkpoint = 2, wait hint = 5000
[2828] 2015-09-29T22:29:49.281 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: exiting
[0468] 2015-09-29T22:29:50.233 [push]               - Service status: Stopping, error = 0, checkpoint = 3, wait hint = 5000

........

[0468] 2015-09-29T22:32:45.157 [push]               - Service status: Stopping, error = 0, checkpoint = 73, wait hint = 5000
[4060] 2015-09-29T22:32:45.798                      - Status 'DÚpassement du dÚlai d?attente. (0x00000102)' for 'SignalObjectAndWait( m_hBeVssHelperListSignal,
m_hBeVssHelperListWaitSignal, dwMillisecTimeout, false )' in 'CBeVssHelper::GetBeVssWriterList:1193'
[0468] 2015-09-29T22:32:47.656 [push]               - Service status: Stopping, error = 0, checkpoint = 74, wait hint = 5000

.....

why ?

Sorry my english is bad.

tHX

[celignes]

My OS is Windows 2012R2

[CraigV]

This has been around for multiple versions, and it's because BE is waiting for something to finish. You'd normally always have to restart the services manually by killing the process, but your other option is to let it run and complete itself. No estimated time period for this though.

Thanks!