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Backup Exec 15 SDR The server can not authenticate the backup exec for remote agent running on this

Wonpyo
Level 3

Hi,

I proceeded with reference to the following document.

https://www.veritas.com/support/en_US/article.000094676

The sequence I followed was:

1.

The first step is to run a backup of a server with all critical systems selected, a Simplified System Protection (SSP) backup.

 

2. Created SDR iso file and media.

3. Click on the "Recover This Computer" link.

4. Clink on the  "The data is located on devices attached to a remote Backup Exec server." 

5. Enter the Backup Exec server where the files are backed up to. Enter the server name, domain, User name and Password.

6. https://www.veritas.com/support/en_US/article.000094676 

In reference to this document, an error occurred in the 16th figure of this document.

The server can not authenticate the backup exec for remote agent running on this.

What kind of this error message?

And how do I proceed?

 

1 REPLY 1

Wonpyo
Level 3

ps : I did not have any problems with the ping test.

I have tried to connect the source server directly to the target server network cable.

I also tried connecting to the server's hostname and connecting to the ip address.