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Backup Exec 16 FP will not install

I am having an issue with installing BE 16 FP2 as it keeps hanging on the service account screen

I have tried to allow the install to add the account but it still hangs

I have tried to create the account and it still hangs

I have looked at event viewer but not seeing anything that would cause an issue.

Not sure where else to look

 

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2 Replies

Re: Backup Exec 16 FP will not install

Hi,

If you have an AV installed, then turn if off during the installation and try again.

Thanks!

Re: Backup Exec 16 FP will not install

I had tried that too, but it did not work. In the end it used a differnt account and it seemed to work