04-28-2018 01:33 PM
If you try to change the computer name where Backup Exec 16 is installed, and then you reboot and try to open the BE16 console, you will see an error that mistakenly tells you the services need to be restarted:
This error message is wrong, it's just that it's trying to use the old server name and is failing.
Also note that after the server name change, not only does the BE16 management console not open, but also the background backup services in general are now broken. No scheduled backup jobs will run until you fix this problem.
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Fortunately I have found an easy and fairly effortless and painless solution.
1. Find your Backup Exec 16 installation media, and run the Server installer.
2. When it loads, one of the options is to "Repair an existing server" ... select this and continue.
Wait for this to grind its way along by itself for 10-20 minutes... and it should complete without any errors.
And now the Backup Exec 16 management console should work normally.
A followup reboot is not required by the repair installer, but may be a good idea.
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I have done this with a standalone server with its own internal deduplication RAID array.
I have not tested this solution with a larger multi-server installation, that has separate media server(s)..
04-28-2018 05:54 PM
04-28-2018 09:42 PM
I tried that. It didn't work. I tried a whole bunch of different "solutions" from the Veritas knowledgebase and none of them worked. I even tried renaming it back to the original server name and it still would not work, displaying the error mesage at the top of my first post..
The repair install using the install media fixed all the problems magically without me needing to do anything else.
04-28-2018 09:55 PM