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Backup Exec 16 rev.1142 will not start

SteinSlemdal
Level 2

Hi, my Backup Exec 16 will not start (has being running flawlessly since installation). Pop's up with "Backup Exec has stopped working". Details.: Event Name - CLR20r3 - no help checking online for a solution.  

Application Error Message in the Windows event log.:

Faulting application name: BackupExec.exe, version: 16.0.1142.0, time stamp: 0x57f0f61d
Faulting module name: KERNELBASE.dll, version: 6.3.9600.19671, time stamp: 0x5e673d0b
Exception code: 0xe0434352
Fault offset: 0x00000000000088dc
Faulting process id: 0x1b84
Faulting application start time: 0x01d63f00937f795a
Faulting application path: C:\Program Files\Veritas\Backup Exec\BackupExec.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: d167a3bd-aaf3-11ea-80fb-288023b04a8b
Faulting package full name:
Faulting package-relative application ID:

.NET Runtime error in the Windows event log.:

Application: BackupExec.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Reflection.AmbiguousMatchException
at System.RuntimeType.GetMethodImpl(System.String, System.Reflection.BindingFlags, System.Reflection.Binder, System.Reflection.CallingConventions, System.Type[], System.Reflection.ParameterModifier[])
at System.Type.GetMethod(System.String, System.Reflection.BindingFlags)
at BackupExec.ThemeManager..cctor()

Exception Info: System.TypeInitializationException
at BackupExec.ThemeManager.ChangeTheme(System.String, System.String)
at BackupExec.App..ctor()
at BackupExec.App.Main()

Have tried server restart, and checked that all 7 Backup Exec services are running.

Hope there are someone out there that might help me with a soulution to my problem ;)

Rgds. Stein

2 ACCEPTED SOLUTIONS

Accepted Solutions

PJ_Backup
Moderator
Moderator
Employee

Please checkout this BE TechNote:

https://www.veritas.com/support/en_US/article.100045500 - Backup Exec console crashes after installing .NET Framework 4.8

 

View solution in original post

Hi, and thank you so much for your quick reply to my post!!

Uninstalling KB4486105 fixed the problem with Backup Exec console crashing - you made my day ;)

B.rgds. Stein 

View solution in original post

4 REPLIES 4

PJ_Backup
Moderator
Moderator
Employee

Please checkout this BE TechNote:

https://www.veritas.com/support/en_US/article.100045500 - Backup Exec console crashes after installing .NET Framework 4.8

 

Hi, and thank you so much for your quick reply to my post!!

Uninstalling KB4486105 fixed the problem with Backup Exec console crashing - you made my day ;)

B.rgds. Stein 

Many thanks for the feedback - glad to hear it worked..!

Lephuong03
Level 2

Hello,

When I uninstall .NET Framework 4.8 and install .NET Framework 4.0, Backup Exec 15 run OK

But, my server after auto-update will auto install .NET Framework 4.8. My Backup exec 15 cannot run.

Please introduction me the way.


Thanks.

 

LP.