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Backup Exec 2010 0xe000fec2

qwerq
Level 3

Hello,

i ve some strange error, first my windows update on the server stops working.

see here https://www-secure.symantec.com/connect/forums/windows-update-error-80070020-and-symantec-cps

 

i remove (deinstall) the cps server. now the windows update works.

but every backup i get the following error: 

Endgültiger Fehler: 0xe000fec2 - Beim Zugriff auf die Snapshot-Handle trat ein Fehler auf.
Endgültige Fehlerkategorie: Ressourcenfehler

Some solution for me?

 

thanks a lot

1 ACCEPTED SOLUTION

Accepted Solutions

qwerq
Level 3

Hello,

thanks for the help, i ve found the error.....

the backup job want to backup the content protection server but i removed the software.

the selection was only viewed in the text list, and not in the graphical tree view.

i removed the entry in the text view, and now the backup is working again without any error.

thx a lot for the help ++

View solution in original post

6 REPLIES 6

VJware
Level 6
Employee Accredited Certified

Are you receiving this error during the backup of existing CPS data or other data type ? Does recreating the backup selection list / backup job help ?

Any vss or volsnap errors / warnings logged in the event viewer ?

Lastly, do ensure AOFO is enabled and set to use the microsoft vss provider.

qwerq
Level 3

hello,

aofo is disabled

cps ist removed (deinstalled)

 

VJware
Level 6
Employee Accredited Certified

Have you tried creating the backup selection list and backup job ?

And enable AOFO.

qwerq
Level 3

Hello,

sorry i was rly busy.

i attached the hole error log:

Auftrag beendet am Dienstag, 2. Juni 2015 um 00:16:58
Abschlussstatus: Fehlgeschlagen
Endgültiger Fehler: 0xe000fec2 - Beim Zugriff auf die Snapshot-Handle trat ein Fehler auf.
Endgültige Fehlerkategorie: Ressourcenfehler

Zusätzliche Informationen zu diesem Fehler finden Sie unter der Verknüpfung V-79-57344-65218

 

VJware
Level 6
Employee Accredited Certified

Do you receive the same error after enabling AOFO and recreating the backup job/selection list ?

qwerq
Level 3

Hello,

thanks for the help, i ve found the error.....

the backup job want to backup the content protection server but i removed the software.

the selection was only viewed in the text list, and not in the graphical tree view.

i removed the entry in the text view, and now the backup is working again without any error.

thx a lot for the help ++