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Backup Exec 2010 Not Working

Skagway
Not applicable

I've just inherited the job of maintaining a Windows  SBS 2008 Server. It has a Quantum tape drive and Backup Exec 2010 installed. It has a backup job configured, but it hasn't run in months. When I try to run this job, I get the error message, "The job failed with the following error: The Backup Exec job engine system service is not responding." I have not had any success with Google or the program's Help feature. Does anybody have any suggestions?

Thanks,

Skagway

2 REPLIES 2

teiva-boy
Level 6

Stop and restart the be services  There is actually a way to do this in bulk from within the console under TOOLS.

or reboot the server

Then try again.

Nick_Elmer
Level 6
Employee

I would also suggest that you apply the latest updates by running Live Update from the tools menu. If your service is crashing, there is a good chance that one of the patches may resolve your problem.