03-28-2012 09:35 AM
Good Day!!
I've installed Backup Exec 2010R3 for a customer who's got an Oracle database Version 9.2.0i eBussiness suite they wish to back up. Before I can start taking backups of this database I have to configure the Remote Agent. No matter what I try i get this error message: "Unable to validate Oracle database credentials. Try again."
For Testing purpose I installed my Backup Exec media server and oracle agent on same machine is that a cause ?
Everything is properly installed and credentials are verified at the DB server.
OS windows server 2003 x86
Kindly advice as its very urgent.
Thanks
Noor
03-28-2012 09:56 AM
you sure the OS is not 64bit?
follow the following doc
http://www.symantec.com/business/support/index?page=content&id=TECH7563
03-28-2012 09:59 AM
hi,
pls find this 2 KB from symantec support page,
Configuring the Oracle Agent on Windows computers and Linux servers
http://www.symantec.com/business/support/index?page=content&id=HOWTO24330#id-SF700117205
Setting authentication credentials on the media server for Oracle operations
http://www.symantec.com/business/support/index?page=content&id=HOWTO24316#id-SF700160259
this is for 2010 but still it will work for 2012 also
Thanks & Regards
Vishnu