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Backup Exec 2010 Oracle Agent "Unable to validate Oracle database credentials. Try again.

Noor_Shaikh
Level 4
Partner Accredited

Good Day!!

I've installed Backup Exec 2010R3 for a customer who's got an Oracle database Version 9.2.0i eBussiness suite they wish to back up. Before I can start taking backups of this database I have to configure the Remote Agent. No matter what I try i get this error message: "Unable to validate Oracle database credentials. Try again."

For Testing purpose I installed my Backup Exec media server and oracle agent on same machine is that a cause ?

Everything is properly installed and credentials are verified at the DB server.

OS windows server 2003 x86

Kindly advice as its very urgent.

 

Thanks

Noor

2 REPLIES 2

RahulG
Level 6
Employee

you sure the OS is not 64bit?

follow the following doc 

http://www.symantec.com/business/support/index?page=content&id=TECH7563

vishnu2
Level 2
Partner Accredited

hi,

 

pls find this 2 KB from symantec support page,

 

Configuring the Oracle Agent on Windows computers and Linux servers

http://www.symantec.com/business/support/index?page=content&id=HOWTO24330#id-SF700117205

 

 

Setting authentication credentials on the media server for Oracle operations

http://www.symantec.com/business/support/index?page=content&id=HOWTO24316#id-SF700160259

this is for 2010 but still it will work for 2012 also

Thanks & Regards

Vishnu