06-01-2015 10:00 PM
Doing work for old client...
Using BUE 2010 R2 on Win2003 server. Current backup is working OK with old file list. Weekly/daily running OK. We'd like to add new server. When going to new Backup job, nothing shows under Selctions/File Resources - not even local server files.
Any ideas?
Solved! Go to Solution.
06-01-2015 10:16 PM
Do ensure a "System Logon Account" is configured under Network - Logon Accounts. This should be in the format domain\administrator and preferably the same account under which the BE services run.
Do ensure this account has all permissions as per https://support.symantec.com/en_US/article.TECH23689.html
Lastly, re-enter the password for the BE account as well just in case.
06-01-2015 10:16 PM
Do ensure a "System Logon Account" is configured under Network - Logon Accounts. This should be in the format domain\administrator and preferably the same account under which the BE services run.
Do ensure this account has all permissions as per https://support.symantec.com/en_US/article.TECH23689.html
Lastly, re-enter the password for the BE account as well just in case.
06-02-2015 01:35 AM
Jeffd,
Firstly you can check if the account which you are using is locked or not.After that go to the remote agent and check if the published servers name which are given are correct or not.
06-02-2015 07:37 AM
06-02-2015 08:24 AM
"Lastly, re-enter the password for the BE account as well just in case."
That worked - thanks!