Backup Exec 2010 R2 to Backup Exec 2010 R3

[khangee78]

there are any special Instruction to upgrade Backup Exec 2010 R2 to Backup Exec 2010 R3.

[pkh]

There is no special instruction regarding the upgrade.  However, you might want to stop all the BE services, including the BEDB instance, and make a copy of the Data and Catalog directories under the BE installation directory.  This is in case anything goes wrong with the upgrade and you need to re-install BE.

[mike915]

I run Backup Exec 2010 R@ and when I ran live update I saw R3 available. Can I install R3 from live update and have a fully function copy?

[pkh]

No.  You cannot upgrade to R3 through LU.  You need to download and use the installation DVD.  I think the R3 thing through LU just give you a notice to download the installation DVD.

[Renato_Pereira]

It´s possible to install r3 over 2010 spk1 or must I upgrade to R2 and then to R3?

tks,

Renato P

[pkh]

You can upgrade straight to R3.

[Thomasius]

Hello pkh,

Upgrade R2 to R3 the installation failed.

In the beginning everything looks well, then at the end:

Symantec LiveUpdate                                   ---> the installation was successful

Microsoft Report Viewer Redistributable 2005  ---> the installation was successful

Symantec Backup Exec                                ---> the installation failed.

NEXT

The installation was not completed successfull.

I send you the end of the log

What I'm doing wrong?

07-05-2011,12:24:09 : Launching MSI: D:\****\BackupExec2010R3\Backup_Exec_2010_13.0.5204_MultiPlatforms_Multilingual_DVD\BE\WINNT\INSTALL\BEx64\Install\Media\Symantec Backup Exec for Windows Servers.msi
07-05-2011,12:24:09 : Cleaning stand-alone BELAT
07-05-2011,12:24:09 : Discovered Total Actions: 202
07-05-2011,12:24:09 : The return code from the MSI is: 2
07-05-2011,12:24:11 : Upgrade was NOT successful. Skipping post install actions for BE.
07-05-2011,12:24:11 : Upgrade state set to 7
07-05-2011,12:24:11 : The return value for Symantec Backup Exec returned error code: 2
07-05-2011,12:24:11 : Clean up Symantec installer keys.
07-05-2011,12:24:11 : Cleaning up the symc status key
07-05-2011,12:24:12 : Terminal Services enabled.
07-05-2011,12:24:12 : Terminal Services server has been set to Execute mode.
07-05-2011,13:44:09 : Skipping push of remote servers and agents due to failed local install.
07-05-2011,13:44:09 : GetClusterUpgradeState returning 0
07-05-2011,13:44:09 : BeSeqDlgs::DlgInstallComplete
07-05-2011,13:44:09 : AgentSeqDlgs::Misc_BE_CommonOps
07-05-2011,13:44:09 : Dialog Sequence Returning errorlevel 2
07-05-2011,13:44:09 : Setting up failed completion dialog.
07-05-2011,13:44:09 : Setting up failed completion dialog (Install).
07-05-2011,13:44:09 : Initialize the telemetry items on the dialog
07-05-2011,13:44:09 : Done setting up completion dialog (Install).
07-05-2011,13:44:09 : GetClusterUpgradeState returning 0
07-05-2011,13:44:09 : Skipping push of remote servers and agents due to failed local install.
07-05-2011,13:44:09 : GetClusterUpgradeState returning 0

[Nick_Elmer]

It looks like there may be a problem with your media. MSI is returning ERROR 2, which is "The system cannot find the file specified."

This error is being returned when we try and load the MSI for processing. If your running off of a network, copy the media locally and re-run the upgrade. There is also an MD5 hash of the ISO posted on File Connect which you can use to validate the ISO as well, prior to burning it to DVD. If your using virtual DVD mounting tools, try another option like physical DVD.

Hope this helps,
Nick

[Thomasius]

Hello Nick,

thank you for your reply.

I had extracted the iso-file. Maybe the path was to long .

I put the installation path into the root of the drive, start browser.exe again and it runs!

You  brought me to the right idea!

thx

[coolhunk824u]

We just bought the Symantec backup exec 2010 r2 a month back. IT has been just a week now that we implemented it in production. Now I want to upgrade to R3, as such can anyone confirm if the license would be the same or do i need to buy new license. Further, what is the procedure to install r3, download from the site and install fresh ? would the r2 license work with it then ? I just want to upgrade because of the issues i am facing with sql backup which keeps failing .

[Colin_Weaver]

The licenses are the same

[Joeson]

Good day All,

I have some question, please help me. thanks.

First how to backup all the existing setting to a backup( for safety only)

I am using R2 now, is it nessary to upgrade it to R3?

Any different between them?

OS: Wins 2003 32Bit.

Thanks .

[AmolB]

Its stronly recommended to upgrade to R3 as it has fixed most of the known issues of R1 and R2.

Refer to the 1st post by PKH for backing up BEDB.

After upgrade run Live Update multiple time to install all the latest patches.

Also dont forget to upgrade the remote agents

[Joeson]

Thanks for advise.

Really sorry, I have a stupid question, How to backup BEDB?

My Case, I have 4 server in media Server. (1 Central Admin, 3 Managed media server)

so I need to upgrade them one by one.

Should I need to backup BEDB one by one? or only in Central admin server?

Finally, do you know any website about the difference between R2 & R3?

I try to search , however seem cannot find them.

Thanks so much for your attention.

[AmolB]

Could you open a new thread for quick replies.

[Joeson]

Noted & already create a new thread.

[JackieWong]

Dearn pkh

how to backup the BEDB and restore the DB after reinstallation

where is the directory of Data and catalog copy I need to make copy?

Many thank.