Backup Exec 2010 R3 completes with execptions Unable to open the item

[rminc]

Recently upgraded to Endpoint Protection 12.1 and now Backup Exec 2010 R3 error

"Backup completed with exceptions"

Unable to open the item C:\ProgramData\Symantec\Symantec\ Endpoint Protection\CurrentVersion\Data\CmnClnt\_lck\_RDRPluginG - skipped

Unable to open the item C:\ProgramData\Symantec\Symantec\ Endpoint Protection\CurrentVersion\Data\CmnClnt\_lck\_SNDPluginG - skipped

[pkh]

Did you turn on AOFO?

[rminc]

No, should I turn on AOFO?

[AmolB]

Enable AOFO for flat file backups and disable AOFO for database backups

[rminc]

I did enable AOFO and same exception error:

"Backup completed with exceptions"

Unable to open the item C:\ProgramData\Symantec\Symantec\ Endpoint Protection\CurrentVersion\Data\CmnClnt\_lck\_RDRPluginG - skipped

Unable to open the item C:\ProgramData\Symantec\Symantec\ Endpoint Protection\CurrentVersion\Data\CmnClnt\_lck\_SNDPluginG - skipped 

Any other suggestions?

[newsolutionBE · Accepted solution]

Hi

Try the solution part in the link & see if makes difference

http://www.symantec.com/docs/TECH168444

Thanks