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Backup Exec 2010 R3

tolmie
Level 2

Hi there, Ive been running backup jobs for months without any issues and now they keep failing. I've looked at the job log and cant see why, any suggestions.

- <jobLogBeserver version="1.0">

- <jobDetail>

- <NodeCredential>

- <NodeCredentialDevice>

- <TagCredDevice>

- <![CDATA[

\\Servername, C:

  ]]>

  </TagCredDevice>

- <TagCredStatus>

- <![CDATA[

Success

  ]]>

  </TagCredStatus>

  </NodeCredentialDevice>

- <NodeCredentialDevice>

- <TagCredDevice>

- <![CDATA[

\\Servername, \\ServernameVM00\E:

  ]]>

  </TagCredDevice>

- <TagCredStatus>

- <![CDATA[

Success

  ]]>

  </TagCredStatus>

  </NodeCredentialDevice>

  </NodeCredential>

- <NodeTapeCapacity>

- <NodeTapeDevice>

- <TagTapeCapDevice>

- <![CDATA[

QUANTUM 0002

  ]]>

  </TagTapeCapDevice>

- <TagTapeCapKBonlineAppend>

- <![CDATA[

0.000

  ]]>

  </TagTapeCapKBonlineAppend>

- <TagTapeCapKBonlineOverwrite>

- <![CDATA[

10,213,392

  ]]>

  </TagTapeCapKBonlineOverwrite>

- <TagTapeCapKBTotalAppend>

- <![CDATA[

33,005,468

  ]]>

  </TagTapeCapKBTotalAppend>

- <TagTapeCapKBTotalOverwrite>

- <![CDATA[

46,689,792

  ]]>

  </TagTapeCapKBTotalOverwrite>

- <TagTapeCapstatus>

- <![CDATA[

Failed

  ]]>

  </TagTapeCapstatus>

  </NodeTapeDevice>

- <TagTapeCapacityMisc>

- <![CDATA[

  ]]>

  </TagTapeCapacityMisc>

  </NodeTapeCapacity>

- <NodeMediaCheck>

- <TagMediaCheckOnline>

- <![CDATA[

Media is online or nearline to start job.

  ]]>

  </TagMediaCheckOnline>

- <TagMediaCheckOverwrite>

- <![CDATA[

There is media online or nearline that can be overwritten.

  ]]>

  </TagMediaCheckOverwrite>

- <TagMediaCheckStatus>

- <![CDATA[

Success

  ]]>

  </TagMediaCheckStatus>

  </NodeMediaCheck>

- <TagBackupJobname>

- <![CDATA[

GL_Full_DataReplication_Backup

  ]]>

  </TagBackupJobname>

- <TagTRJobstatus>

- <![CDATA[

Fail

  ]]>

  </TagTRJobstatus>

- <TagMediaProtection>

- <![CDATA[

Append first then overwrite

  ]]>

  </TagMediaProtection>

- <TagTargetDevice>

- <![CDATA[

All Devices (SGL020275MS01)

  ]]>

  </TagTargetDevice>

- <TagTargetMediaSet>

- <![CDATA[

Monthly Set - DO NOT OVERWRITE

  ]]>

  </TagTargetMediaSet>

- <TagJobKBytesToProtect>

- <![CDATA[

13,031,735,610,669

  ]]>

  </TagJobKBytesToProtect>

  </jobDetail>

- <jobSummary>

- <jobServer>

- <![CDATA[

Servername

  ]]>

  </jobServer>

- <jobName>

- <![CDATA[

TestRun 00006 of GL_Full_DataReplication_Backup

  ]]>

  </jobName>

- <jobLogFileName>

- <![CDATA[

C:\Program Files\Symantec\Backup Exec\Data\BEX_Server_02890.xml

  ]]>

  </jobLogFileName>

- <jobDeviceName>

- <![CDATA[

All Devices (Servername)

  ]]>

  </jobDeviceName>

  </jobSummary>

- <status>

- <completeStatus>

- <![CDATA[

6

  ]]>

  </completeStatus>

- <timeStart>

- <![CDATA[

Tuesday, October 11, 2016 10:02:03 AM

  ]]>

  </timeStart>

- <timeEnd>

- <![CDATA[

Tuesday, October 11, 2016 1:15:33 PM

  ]]>

  </timeEnd>

- <errorDescription>

- <![CDATA[

Final error: 0xe0008703 - The test run has detected a potential problem. See the job log for details.

  ]]>

  </errorDescription>

- <errorCategory>

- <![CDATA[

Final error category: Job Errors

  ]]>

  </errorCategory>

- <umiOriginator>

- <![CDATA[

79

  ]]>

  </umiOriginator>

- <justErrorCode>

- <![CDATA[

-536836349

  ]]>

  </justErrorCode>

  </status>

  </jobLogBeserver>

 

5 REPLIES 5

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi guys, the problem im having is that backup exec seems to have an issue with the catalog folder or sub folders under it, the backup will complete fine if I dont include this folder but when I do include the catalog folder it fails with an error saying that a sub directory could not be found, this folder and sub folders exist 100% so I cannot understand what the issue is.

I managed to run the backup and didnt included the program files\symantec\catalogs folder and it worked fine, so dont understand whats going on, another issue that occurs is a communcation error, communication has been lost. I have read many suggestions but cant find one to solve mine, anyone out there got some solutions.

 Are your running an actual backup job, or a test run job?  The error log you sent indicates a test run, so if that is what your running I would try a regular backup and see how it behaves.

 

Yes im running an actual job, got the debug running now to see if that can help.