08-08-2012 07:31 AM
I have a file server ( Win2k8 R2 64bit) that I am trying to backup using Backup Exec 2010 R3. It is not a domain controller. I was receiving VSS error (V-79-100000-11226) and after researching, someone mentioned it may be the external USB Drive. I unplugged the drive, and the error went away and the backups work fine. I confirmed it is the USB drive causing the problem. Just having it plugged in causes the backups to fail. I am not attempting to backup up to the USB Drive, at least not yet. Eventually, I want to set a duplicate to the external USB to take off site, but for now, just plugging it in causes my backups to fail.
Running vssadmin list writers without the USB drive plugged in, and all writers are fine. Plugging in the USB Drive and running the same command, the system writer and the WMI writer failed. I have tried re-registering the VSS dlls with the below code, but, as long as the USB drive is plugged in, I continue to get those errors.
BTW, the USB Drive is a Seagate BackupPlus 3tb USB 3.0 Desktop external Hard Drive.
Any help would be greatly appreciated.
Here is the VSS re-register code I ran.
rem FILENAME: FIXVSS08.BAT
rem
net stop "System Event Notification Service"
net stop "Background Intelligent Transfer Service"
net stop "COM+ Event System"
net stop "Microsoft Software Shadow Copy Provider"
net stop "Volume Shadow Copy"
cd /d %windir%\system32
net stop vss
net stop swprv
regsvr32 /s ATL.DLL
regsvr32 /s comsvcs.DLL
regsvr32 /s credui.DLL
regsvr32 /s CRYPTNET.DLL
regsvr32 /s CRYPTUI.DLL
regsvr32 /s dhcpqec.DLL
regsvr32 /s dssenh.DLL
regsvr32 /s eapqec.DLL
regsvr32 /s esscli.DLL
regsvr32 /s FastProx.DLL
regsvr32 /s FirewallAPI.DLL
regsvr32 /s kmsvc.DLL
regsvr32 /s lsmproxy.DLL
regsvr32 /s MSCTF.DLL
regsvr32 /s msi.DLL
regsvr32 /s msxml3.DLL
regsvr32 /s ncprov.DLL
regsvr32 /s ole32.DLL
regsvr32 /s OLEACC.DLL
regsvr32 /s OLEAUT32.DLL
regsvr32 /s PROPSYS.DLL
regsvr32 /s QAgent.DLL
regsvr32 /s qagentrt.DLL
regsvr32 /s QUtil.DLL
regsvr32 /s raschap.DLL
regsvr32 /s RASQEC.DLL
regsvr32 /s rastls.DLL
regsvr32 /s repdrvfs.DLL
regsvr32 /s RPCRT4.DLL
regsvr32 /s rsaenh.DLL
regsvr32 /s SHELL32.DLL
regsvr32 /s shsvcs.DLL
regsvr32 /s /i swprv.DLL
regsvr32 /s tschannel.DLL
regsvr32 /s USERENV.DLL
regsvr32 /s vss_ps.DLL
regsvr32 /s wbemcons.DLL
regsvr32 /s wbemcore.DLL
regsvr32 /s wbemess.DLL
regsvr32 /s wbemsvc.DLL
regsvr32 /s WINHTTP.DLL
regsvr32 /s WINTRUST.DLL
regsvr32 /s wmiprvsd.DLL
regsvr32 /s wmisvc.DLL
regsvr32 /s wmiutils.DLL
regsvr32 /s wuaueng.DLL
sfc /SCANFILE=%windir%\system32\catsrv.DLL
sfc /SCANFILE=%windir%\system32\catsrvut.DLL
sfc /SCANFILE=%windir%\system32\CLBCatQ.DLL
net start "COM+ Event System"
Solved! Go to Solution.
08-11-2012 09:52 AM
Yes, I am familiar with the workaround to mount the System Reserved Partition when a VSS unexpected provider error occurs. With that in mind, you will need to modify step 9 to use another volume; see below. Sure, when able, please follow procedures A, B, and C with modified step 9. If any failure occurs, please attach the entire job log for review. Thank you.
(9) C:\>VSSADMIN ADD SHADOWSTORAGE /FOR=Z: /ON=F: /MaxSize=UNBOUNDED
(10) C:\>VSSADMIN ADD SHADOWSTORAGE /FOR=G: /ON=G: /MaxSize=UNBOUNDED
08-08-2012 07:47 AM
08-08-2012 07:54 AM
You can try getting hold of a Symantec tool called b2dtest.exe. Don't worry about backups for now...run this tool against the USB drive and check the output. It will advise whether or not the drive is suitable or supported.
The other option is to stop the BE services and run the native Windows backup utility to the drive to see if it fails again.
Alternatively, create a B2D on a local drive on the server, and run a backup to that to see if it fails or not.
Either way, it seems like the USB drive isn't supported with BE, or there is an issue with it.
08-08-2012 07:55 AM
...if the Writers are failing they will obviously show up in Event Viewer, and definitely in the BE job log...not sure where you are going with this??? Windows shows they have failed...therefore they have!
08-08-2012 08:05 AM
08-08-2012 08:58 AM
Have you tried plugging the drive into another server then running vssadmin list writers and seeing if you get the same issue? We need to narrow down the problem to be either the drive or the server itself.
08-08-2012 12:31 PM
...but think about it...carefully here. If the writers have failed already, the errors obviously come up in the Event Viewer. There would be no reason to double-check that they have failed.
Your reasoning to check for conflicts only came up in the post above...not your original!
08-08-2012 01:29 PM
Hi, When able, can you please execute the following command-line utility for a corresponding volume on USB Drive (plugged in) and attach the output to this post for review. Thank you.
fsutil fsinfo ntfsinfo <volume on usb drive>
Example:
C:\> fsutil fsinfo ntfsinfo E:
08-08-2012 06:39 PM
@gsmith411
1) Can you also clarify which machine is the USB drive plugged into? The file server or the media server where BE 2012 is installed?
2) On which machine did you re-register the VSS dll's? The file server or the media server where BE 2012 is installed?
08-09-2012 05:58 AM
All
Thank you for the suggestions. I have tried them, but still no luck.
B2DTest says everything passed just fine.
Seagate does not have any firmware updates for the Backup Plus 3Tb I am using.
The event log does list VSS errors,
Unfortunalely, that didn't help much either.
I haven't tried plugging the USB Drive into another computer, but don't think that will help much. After a clean boot with the USB Drive plugged in, the VSSadmin list writers says everything is fine. I do not get any VSS error or failed writers until after I have attempted to run a backup, so I would have to install backup exec to another computer, plug in the drive and attempt to run it with the drive plugged in to try to replicate the error.
I tried the fsinfo request. Here are the results:
Last answer for pkh, The fileserver is the media server. I have backup exec running on the system I am attempting to back up. So the USB drive is plugged into the fileserver/media server and I ran the VSS dll re-register on that same machine. and BTW, its backup exec 2010 R3.
Any other suggestions? I wouild like to get this resolved so I can get the backups to the USB Drive and take them offsite.
Thank you
08-09-2012 09:00 AM
Hi, Thank you for providing the requested information so quickly. It appears that the corresponding volume (K:) is on a USB Drive that is a native large sector size disk (4K native). These native large sector size disks are only supported by the new Windows 2012 operating system. For all other operating system, such as Windows 2008 R2, unexpected issues may be experienced. Please review the following article: http://support.microsoft.com/kb/2510009. Hope this is helpful.
Additional noteworthy information:
http://blogs.msdn.com/b/b8/archive/2011/11/29/enabling-large-disks-and-large-sectors-in-windows-8.as...
http://technet.microsoft.com/en-us/library/hh147334(v=ws.10).aspx
http://msdn.microsoft.com/en-us/library/hh182553(v=vs.85).aspx
08-09-2012 09:50 AM
Marcusolini
Thanx for the reply, and finally, there is something that makes sense. I had never heard of that 4k block size issues, but after reading up on Microsoft, it looks like it may be an issue.
The microsoft notice directed installing some patches, but does anyone know if it would fix things to simply reformat the drive down to 512k block sizes?
Unfortunately, another exchange on another help site pointed out the Advanced Open File wizard and to check permissions. When I did, It tells me the Advanced Open File is not installed correctly, and the best solution is to uninstall BE 2010 and reinstall. I have uninstalled BE2010, but that requries a reboot, which I will do tonight, then reinstall and try again with the AOF options. If that fails, Ill try either reformatting the USB drive, or installing the microsoft patches.
Ill let you know what I find.
08-09-2012 10:51 AM
Unfortunately, all of the described approaches will not help. The MSFT updates will not address the issues you have been experiencing. There is no way to perform a low-level reformat of the disk to be a legacy 512 byte sector size. The Backup Exec Advanced Open File Open message pertains to the Symantec Volume Snapshot Provider (VSP), for which a reinstall may correct the AOFO message but will not address the originally experienced issues.
I might be able to provide an alternate suggestion. When able, please execute the following command-line utilities and attach the output to this post for review. Ensure the USB drive is NOT attached when executing the commands. Thank you.
(1) C:\>VSSADMIN LIST VOLUMES
(2) C:\>VSSADMIN LIST WRITERS
(3) C:\>VSSADMIN LIST PROVIDERS
(4) C:\>VSSADMIN LIST SHADOWS
(5) C:\>VSSADMIN LIST SHADOWSTORAGE
(6) C:\>BCDEDIT /ENUM ALL
(7) C:\>MOUNTVOL
(8) C:\>DISKPART
(8)(a) DISKPART> LIST DISK
(8)(b) DISKPART> LIST VOLUME
(8)(c) DISKPART> exit
08-10-2012 08:08 AM
Marcusolini, here are the results of the commands. Let me know if it tells you anything useful:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>vssadmin list volumes
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Volume path: F:\
Volume name: \\?\Volume{90601b11-d301-42bf-ace4-5fc027be3c56}\
Volume path: Z:\
Volume name: \\?\Volume{d08ac883-a1b6-11df-b853-806e6f6e6963}\
Volume path: G:\
Volume name: \\?\Volume{1cbca1aa-a549-494d-8f30-7ca6bb0bad0a}\
Volume path: C:\
Volume name: \\?\Volume{d08ac884-a1b6-11df-b853-806e6f6e6963}\
Volume path: D:\
Volume name: \\?\Volume{d08ac885-a1b6-11df-b853-806e6f6e6963}\
Volume path: E:\
Volume name: \\?\Volume{d08ac886-a1b6-11df-b853-806e6f6e6963}\
C:\Windows\system32>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
State: [1] Stable
Last error: No error
Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
State: [1] Stable
Last error: No error
Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
State: [1] Stable
Last error: No error
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {ad8086f7-76e0-47dd-b6ce-0b2a7baf5610}
State: [1] Stable
Last error: No error
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
Writer Instance Id: {34244e92-5876-4e94-bafb-a83a26280a47}
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {c522e2aa-d418-4330-b5ee-fd79ad3e003d}
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {a4da8359-07d5-49d7-b007-c85d44d4a855}
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {429f676b-2101-4aac-946c-9ef7ddc31350}
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {93af4f27-b209-4472-81bc-7f9539d2ced5}
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {63f3e100-f167-4e63-a3af-c149c54eb4fc}
State: [1] Stable
Last error: No error
c:\temp>vssadmin list providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7
vssadmin list shadows: huge output, so attached as a file
c:\temp>vssadmin list shadowstorage
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Shadow Copy Storage association
For volume: (F:)\\?\Volume{90601b11-d301-42bf-ace4-5fc027be3c56}\
Shadow Copy Storage volume: (F:)\\?\Volume{90601b11-d301-42bf-ace4-5fc027be3c
56}\
Used Shadow Copy Storage space: 2.389 GB (0%)
Allocated Shadow Copy Storage space: 5.275 GB (0%)
Maximum Shadow Copy Storage space: UNBOUNDED (614797768%)
Shadow Copy Storage association
For volume: (C:)\\?\Volume{d08ac884-a1b6-11df-b853-806e6f6e6963}\
Shadow Copy Storage volume: (C:)\\?\Volume{d08ac884-a1b6-11df-b853-806e6f6e69
63}\
Used Shadow Copy Storage space: 5.539 GB (9%)
Allocated Shadow Copy Storage space: 5.836 GB (9%)
Maximum Shadow Copy Storage space: 5.85 GB (10%)
Shadow Copy Storage association
For volume: (D:)\\?\Volume{d08ac885-a1b6-11df-b853-806e6f6e6963}\
Shadow Copy Storage volume: (D:)\\?\Volume{d08ac885-a1b6-11df-b853-806e6f6e69
63}\
Used Shadow Copy Storage space: 1.23 GB (0%)
Allocated Shadow Copy Storage space: 1.877 GB (1%)
Maximum Shadow Copy Storage space: 14.648 GB (10%)
Shadow Copy Storage association
For volume: (E:)\\?\Volume{d08ac886-a1b6-11df-b853-806e6f6e6963}\
Shadow Copy Storage volume: (E:)\\?\Volume{d08ac886-a1b6-11df-b853-806e6f6e69
63}\
Used Shadow Copy Storage space: 5 GB (0%)
Allocated Shadow Copy Storage space: 7.915 GB (1%)
Maximum Shadow Copy Storage space: 72.643 GB (10%)
c:\temp>bcdedit /enum all
Windows Boot Manager
--------------------
identifier {bootmgr}
device partition=Z:
description Windows Boot Manager
locale en-US
inherit {globalsettings}
default {current}
resumeobject {25ed8223-a1b9-11df-8bfb-9a91bfde8eb5}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30
Windows Boot Loader
-------------------
identifier {25ed8221-a1b9-11df-8bfb-9a91bfde8eb5}
device ramdisk=[C:]\Recovery\25ed8221-a1b9-11df-8bfb-9a91bfde8e
b5\Winre.wim,{25ed8222-a1b9-11df-8bfb-9a91bfde8eb5}
path \windows\system32\winload.exe
description Windows Recovery Environment
inherit {bootloadersettings}
osdevice ramdisk=[C:]\Recovery\25ed8221-a1b9-11df-8bfb-9a91bfde8e
b5\Winre.wim,{25ed8222-a1b9-11df-8bfb-9a91bfde8eb5}
systemroot \windows
nx OptIn
winpe Yes
Windows Boot Loader
-------------------
identifier {current}
device partition=C:
path \Windows\system32\winload.exe
description Windows Server 2008 R2
locale en-US
inherit {bootloadersettings}
recoverysequence {25ed8225-a1b9-11df-8bfb-9a91bfde8eb5}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {25ed8223-a1b9-11df-8bfb-9a91bfde8eb5}
nx OptOut
Windows Boot Loader
-------------------
identifier {25ed8225-a1b9-11df-8bfb-9a91bfde8eb5}
device ramdisk=[C:]\Recovery\25ed8225-a1b9-11df-8bfb-9a91bfde8e
b5\Winre.wim,{25ed8226-a1b9-11df-8bfb-9a91bfde8eb5}
path \windows\system32\winload.exe
description Windows Recovery Environment
inherit {bootloadersettings}
osdevice ramdisk=[C:]\Recovery\25ed8225-a1b9-11df-8bfb-9a91bfde8e
b5\Winre.wim,{25ed8226-a1b9-11df-8bfb-9a91bfde8eb5}
systemroot \windows
nx OptIn
winpe Yes
Resume from Hibernate
---------------------
identifier {25ed8223-a1b9-11df-8bfb-9a91bfde8eb5}
device partition=C:
path \Windows\system32\winresume.exe
description Windows Resume Application
locale en-US
inherit {resumeloadersettings}
filedevice partition=C:
filepath \hiberfil.sys
debugoptionenabled No
Windows Memory Tester
---------------------
identifier {memdiag}
device partition=Z:
path \boot\memtest.exe
description Windows Memory Diagnostic
locale en-US
inherit {globalsettings}
badmemoryaccess Yes
EMS Settings
------------
identifier {emssettings}
bootems Yes
Debugger Settings
-----------------
identifier {dbgsettings}
debugtype Serial
debugport 1
baudrate 115200
RAM Defects
-----------
identifier {badmemory}
Global Settings
---------------
identifier {globalsettings}
inherit {dbgsettings}
{emssettings}
{badmemory}
Boot Loader Settings
--------------------
identifier {bootloadersettings}
inherit {globalsettings}
{hypervisorsettings}
Hypervisor Settings
-------------------
identifier {hypervisorsettings}
hypervisordebugtype Serial
hypervisordebugport 1
hypervisorbaudrate 115200
Resume Loader Settings
----------------------
identifier {resumeloadersettings}
inherit {globalsettings}
Device options
--------------
identifier {25ed8222-a1b9-11df-8bfb-9a91bfde8eb5}
description Ramdisk Options
ramdisksdidevice partition=C:
ramdisksdipath \Recovery\25ed8221-a1b9-11df-8bfb-9a91bfde8eb5\boot.sdi
Device options
--------------
identifier {25ed8226-a1b9-11df-8bfb-9a91bfde8eb5}
description Ramdisk Options
ramdisksdidevice partition=C:
ramdisksdipath \Recovery\25ed8225-a1b9-11df-8bfb-9a91bfde8eb5\boot.sdi
c:\temp>mountvol
Creates, deletes, or lists a volume mount point.
MOUNTVOL [drive:]path VolumeName
MOUNTVOL [drive:]path /D
MOUNTVOL [drive:]path /L
MOUNTVOL [drive:]path /P
MOUNTVOL /R
MOUNTVOL /N
MOUNTVOL /E
path Specifies the existing NTFS directory where the mount
point will reside.
VolumeName Specifies the volume name that is the target of the mount
point.
/D Removes the volume mount point from the specified directory.
/L Lists the mounted volume name for the specified directory.
/P Removes the volume mount point from the specified directory,
dismounts the volume, and makes the volume not mountable.
You can make the volume mountable again by creating a volume
mount point.
/R Removes volume mount point directories and registry settings
for volumes that are no longer in the system.
/N Disables automatic mounting of new volumes.
/E Re-enables automatic mounting of new volumes.
Possible values for VolumeName along with current mount points are:
\\?\Volume{90601b11-d301-42bf-ace4-5fc027be3c56}\
F:\
\\?\Volume{d08ac883-a1b6-11df-b853-806e6f6e6963}\
Z:\
\\?\Volume{1cbca1aa-a549-494d-8f30-7ca6bb0bad0a}\
G:\
\\?\Volume{d08ac884-a1b6-11df-b853-806e6f6e6963}\
C:\
\\?\Volume{d08ac885-a1b6-11df-b853-806e6f6e6963}\
D:\
\\?\Volume{d08ac886-a1b6-11df-b853-806e6f6e6963}\
E:\
\\?\Volume{d08ac889-a1b6-11df-b853-806e6f6e6963}\
H:\
\\?\Volume{e8c5aff6-e2bd-11e1-8aca-78e7d1dd37b8}\
I:\
c:\temp>diskpart
Microsoft DiskPart version 6.1.7601
Copyright (C) 1999-2008 Microsoft Corporation.
On computer: FILESERVER
DISKPART> list disk
Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 2794 GB 0 B *
Disk 1 Online 931 GB 0 B
Disk 2 Online 2794 GB 0 B *
DISKPART> list volume
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 0 H DVD-ROM 0 B No Media
Volume 1 I DVD-ROM 0 B No Media
Volume 2 F Data NTFS Partition 2794 GB Healthy
Volume 3 Z System Rese NTFS Partition 100 MB Healthy System
Volume 4 C NTFS Partition 58 GB Healthy Boot
Volume 5 D NTFS Partition 146 GB Healthy
Volume 6 E NTFS Partition 726 GB Healthy
Volume 7 G Backup NTFS Partition 2794 GB Healthy
DISKPART>
08-10-2012 02:32 PM
Thank you again for all of the information! Based on the provided information it appears that some of the volumes have Shadow Storage associations except for the Z: and G: volumes. If the Z: and G: volumes were included in the backup job, then the first suggestion would be to: (A) Create Shadow Storage for these volumes, as shown below (9 & 10). (B) Reconnect the USB Drive. (C) Rerun the failing backup job. When able, please let me know about these volumes and\or about the outcome of the suggestion. Thank you.
(9) C:\>VSSADMIN ADD SHADOWSTORAGE /FOR=Z: /ON=Z: /MaxSize=UNBOUNDED
(10) C:\>VSSADMIN ADD SHADOWSTORAGE /FOR=G: /ON=G: /MaxSize=UNBOUNDED
08-11-2012 05:58 AM
One of the suggestions I found while troubleshooting the VSS errors was that the system partition at the beginning of the first physical drive needed to have a drive letter assigned to it. I believe this is a Dell thing to have 100m partition for recovery, or system files or something. So I assigned Z: to this partition. It didn't fix the problem, but I never removed the drive letter assignment.
G: drive is where I have my main B2D folder. There should be nothing on it, except a directory called backups and that is where Backup Exec should back things up to.
Given those two explinations, should I still add the shadowstorage to both drives? Let me know, and Ill give it a try.
08-11-2012 09:52 AM
Yes, I am familiar with the workaround to mount the System Reserved Partition when a VSS unexpected provider error occurs. With that in mind, you will need to modify step 9 to use another volume; see below. Sure, when able, please follow procedures A, B, and C with modified step 9. If any failure occurs, please attach the entire job log for review. Thank you.
(9) C:\>VSSADMIN ADD SHADOWSTORAGE /FOR=Z: /ON=F: /MaxSize=UNBOUNDED
(10) C:\>VSSADMIN ADD SHADOWSTORAGE /FOR=G: /ON=G: /MaxSize=UNBOUNDED
08-16-2012 04:47 AM
Marcusolini
If I could, I would kiss you!!!! Thank you for your assistance. Finally, with the external USB Drive plugged in, the backups worked last night. I had read about setting up the shadowstorage area on the drives, and I had done it for most of them, but I guess the trick was that you have to do it for ALL the drives, including that System Reserved partition.
Now I can get back to duplicating a backup to that external drive and taking it off site.
Thank you again for all your help.
08-22-2012 04:33 PM
Great news! Glad I could help! Thank you for all of your patience and assistance with the diagnostics.