Backup Exec 2010 r3 sp3 problem on Hayper-v machines agents

[malkayyal]

I have windows server 2008

please look at error in the attachement >>>>

[Sush---]

Hello Malkayyal,

   It seems like the VSS writers on the Hyper-V host server are not stable. Please check the same by running the command VSSADMIN LIST WRITERS in the command prompt on the Hyper-V host server.

If any of the writers are not stable then please reboot the server and then run the backups.

Regards,

-Sush...

[CraigV]

Hi,

On the server giving you this issue, open a command prompt and type: vssadmin list writers.

Any writers not listed as Running are in error...normally a server restart fixes this by resetting the writers.

Thanks!

[malkayyal]

Sush...& CrigV 

I typed this command then restart one virtual machine for test and run job on it ,still problem not solved 

[lmosla]

Try repushing the agent on the failing server.

[malkayyal]

I tried it lmosla but did'nt solved

[Sush---]

Hello Malkayyal,

   The issue is on the Hyper-V host server. So you need to run this command on the Hyper-V host server.

And instead of restarting one VM you need to restart the Hyper-V host server.

Just restarting the VM will not have any effect on the writers of the host server.

Regards,

-Sush...

[malkayyal]

Hi

sush i typed this command on two host hyper-v  plz look at the attachment 

[malkayyal]

I did restart for hyper-v servers but still not soloved

[Sush---]

Hello Malkayyal,

    we can clearly observe in both the screenshots that the Hyper-V writers are in Failed state. This is clearly issue with the OS / Hyper-V.

I would suggest that you install all the Microsoft updates that are available for the OS version. If the writers are failing even after that then its better to speak to Microsoft Support over this.

Regards,

-Sush...

[JohnyM]

Hi Malkayyal,

Looks like space issues.  try to extend the disk volume that needed to create VSS shadow copies.

Please check 

How to extend a data volume in Windows Server 2003, in Windows XP, in Windows 2000, and in Windows Server 2008

http://support.microsoft.com/kb/325590

You can also change the storage area

To move the volume shadow copy storage area to a different volume:

Caution: When you change the location of the shadow copy storage area, all previous shadow copies are deleted.

Event ID 12297 — VSS Shadow Copy Creation and Storage Space Availability

http://technet.microsoft.com/en-us/library/dd364933(WS.10).aspx

[JohnyM]

Inconsistent shadow copy can be because of Space issues. 

Extend the disk volume that needed to create VSS shadow copies.

How to extend a data volume in Windows Server 2003, in Windows XP, in Windows 2000, and in Windows Server 2008

http://support.microsoft.com/kb/325590

If the issue still persists move the volume shadow copy storage area to a different volume:

Event ID 12297 — VSS Shadow Copy Creation and Storage Space Availability

http://technet.microsoft.com/en-us/library/dd364933(WS.10).aspx

[CraigV]

Hi,

Can you please post information once and just direct it to the OP who you have targetted twice with the same information?

Thanks!