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Backup Exec 2010 with CASO and 2 DataDomains (OST-Devices)

LucasS
Level 4

Hi 

i have a customer with Backup Exec 2010 and Caso and 2 DataDomains from EMC

and 2 Media Servers.

Now the customer wants to upgrade to 2012 because

he wants to update ESX/vCenter to version 5.5

 

1) Could you tell me what i have to looking for, or if there are any kind of guides (upgrade guides)for this process?

2) Or could you also tell me: will this undertaking be supported with BUE 2012 and VMware 5.5?

3) How will the CASO be upgraded?

Best regards

Lucas

1 ACCEPTED SOLUTION

Accepted Solutions

Sush---
Level 6
Employee Accredited Certified

Hello Lucas,

Please check these technotes for each question

 

 1) Could you tell me what i have to looking for, or if there are any kind of guides (upgrade guides)for this process?

--> http://www.symantec.com/docs/HOWTO73273 : About upgrading from previous versions of Backup Exec

http://www.symantec.com/docs/TECH180232 : Backup Exec 2012 Upgrade Guide.

2) Or could you also tell me: will this undertaking be supported with BUE 2012 and VMware 5.5?

--> Yes. With SP3 of BE 2012 Vmware5.5 is supported

 

3) How will the CASO be upgraded?

--> http://www.symantec.com/docs/TECH178278 : Upgrading to Central Administration Server Option 2012

http://www.symantec.com/theme.jsp?themeid=backup-exec-2012

 

Thanks,

-Sush...

View solution in original post

3 REPLIES 3

Sush---
Level 6
Employee Accredited Certified

Hello Lucas,

Please check these technotes for each question

 

 1) Could you tell me what i have to looking for, or if there are any kind of guides (upgrade guides)for this process?

--> http://www.symantec.com/docs/HOWTO73273 : About upgrading from previous versions of Backup Exec

http://www.symantec.com/docs/TECH180232 : Backup Exec 2012 Upgrade Guide.

2) Or could you also tell me: will this undertaking be supported with BUE 2012 and VMware 5.5?

--> Yes. With SP3 of BE 2012 Vmware5.5 is supported

 

3) How will the CASO be upgraded?

--> http://www.symantec.com/docs/TECH178278 : Upgrading to Central Administration Server Option 2012

http://www.symantec.com/theme.jsp?themeid=backup-exec-2012

 

Thanks,

-Sush...

LucasS
Level 4

Great ansers!

Just one thing: What is the max. support level, which our customer

could buy? (with fast reaction times, e.g.business critical, basic support etc.)

What for support types are available for BUE2012? (not v-Ray-Edition)

 

Best regards

Lucas

Sush---
Level 6
Employee Accredited Certified

Hello Lucas,

   It is Business Critical Services. Please check the following link for all the Support Fundamentals:

 

http://www.symantec.com/support/support_fundamentals.jsp?inid=us_sc_flyout_resources_support 

 

Regards,

-Sush...