02-12-2013 05:39 PM
I installed Backup Exec 2012 in Windows Server Enterprise 2003 SP2 32bit without errors.
But when i open console BE2012 then click the Backup Exec Button, the menu can not open.
I tried follow this links :
But the problem has still same.
How to fix this issue?
- Jajang -
02-12-2013 05:59 PM
Have you tried upgrading to SP1a and the latest hotfixes? If not, you can run LiveUpdate a couple of times to do so.
02-12-2013 06:06 PM
Hi Djajank,
Backup Exec repair should fix the issue. Try it...
02-12-2013 11:34 PM
1. Try to open administrative console directly from that server on which BE installed.
2. Make shure that your current user have administrative privilages on server.
3. Make shure that Backup Exec services are registred and started.
4. Create DB and Catalogs backup and perform LiveUpdate.
02-13-2013 01:12 AM
I already installed SP1a with all of hotfixes. But, the error stil same.
02-13-2013 01:22 AM
When you say that it does not open , please clarify. It doesn't do anything or do you get any error messages?
02-13-2013 02:18 AM
It doesn't do anything. No error message.
I already checked in event viewer operating system and no information error.
02-13-2013 02:41 AM
Have a look at the services tab to see if any services with be* are running. If yes kill the processes and try again while keepeing the services tab open to see if the services come up. If they do, try installing the admin console on a workstation and try connecting to the backup server
07-05-2013 09:01 AM
I have the exact problem with Backup Exec 2012 with updates applied on Windows Server 2008 R2.
I have followed the above steps except for installing the admin console on a workstation. Has there been any resolutiion?
Thank you,