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Backup Exec 2012 ORACLE agent problem

manol4ik
Level 5
Partner Accredited

I Had a workink client for ORACLE DB on a server, but last week I did a restore, My DB password was Different so I changed it then, now I keep getting the following error:

apa (Sólo lectura) - Microsoft Word_2.jpg

apa (Sólo lectura) - Microsoft Word.jpg

Thank you all for the help

 

 

Alejandro

8 REPLIES 8

VJware
Level 6
Employee Accredited Certified

Is the Oracle server added using the IP address or the FQDN ? Ideally, you should be restoring from the FQDN entry.

Was the account's password edited on the remote server as well in the remote agent utility ?
 

manol4ik
Level 5
Partner Accredited

I tryed using the IP address and theFQDN  as well, both cases with the same result, whe I did the restore i changed the account password just in the remote server using the FQDN.

 

 

VJware
Level 6
Employee Accredited Certified

Using IP address will not work so that result is expected.

And is just the restore failing or the backup as well ?

manol4ik
Level 5
Partner Accredited
The backup fails and the restore fails as well

manol4ik
Level 5
Partner Accredited
The backup fails and the restore fails as well

VJware
Level 6
Employee Accredited Certified

Would recommend to reinstall the remote agent on the Oracle server and reconfigure it as well.

Have a look @ these links as well:-

http://www.symantec.com/business/support/index?page=content&id=TECH82892

https://www-secure.symantec.com/connect/forums/backup-exec-oracle-agent-configuration

manol4ik
Level 5
Partner Accredited

Sorry about the silly question but where can I download the UNIX client for BE2012?

 

 

 

thanks for the help

VJware
Level 6
Employee Accredited Certified

There isn't a separate download for the RALUS agent...It's present in a folder named LinuxUnixMac at the root of the BE 2012 installer.