03-12-2014 06:47 AM
We bought a server with a Tandberg Streamer LTO Ultrium 4 and a version of Backup Exec 2012. The server works with Windows Server 2012. Since a verly long time now Symantec promises to release a version of Backup Exec which supports server 2012 as a media server.
I was quite happy when I finally got the message, that the beta 2014 will support installation on windows server 2012. As you can read in the description of the beta it is the formerly known version Backup Exec 2012 R2.
Since Symantec announced to release a working version for Windows Server 2012 I wonder, if I now have to buy a new license?
03-12-2014 08:06 AM
03-12-2014 08:10 AM
If you are on active maintenance, you would get Backup Exec 2014 license as a free upgrade.
Refer to the following statement in the blogs:
"We are still working through the exact eligibility requirements for customers no longer current on maintenance and will provide an update ahead of general availability (GA)."
You might also want to read the comments by other Symantec employees to get details on the Maintenance License Renewal.
03-12-2014 09:33 AM
So is that the solution? Reading two hours on various blogs to find an e-mail adress .. with no concrete steps on how to get the license?
But thanks anyway ... you have tried at least!
My job is sometimes also very depressing ... doing everything fine, get the money for brandnew servers and cooling, getting money for licenses, get a bunch of brandnew racks and then spent hours and hours to get a backup software working. But I really did not want to change with anybody working at symantec and being responsible for that ****
...and I hate to write stuff like that on the internet!
03-12-2014 12:58 PM
I think the answer from sidd3009 explains all what you want to know:
- if you have active maintenance you get the BE 2014 license for free with the release of BE 2014
- if you have no maintenance then maybe you need to pay for the new version
03-13-2014 12:07 AM
I understand your frustration associated to BE2012. What I can suggest is that you could contact your reseller/partner and check if they could extend your Maintenance Contract(if you had any for BE2012). Again, I do not belong to the licensing team and would not have enough details on the possibilities of getting it done. All I can say for now is that we should wait for the official statement on it.
03-13-2014 02:17 AM
To me it does not explain:
Comments like these do not help anybody imho.
03-13-2014 02:18 AM
Thanks for your reply. I contacted Kate Lewis, maybe she will help me with the licensing.
03-13-2014 02:49 AM
06-08-2014 12:33 AM
Backup exec 2012 installed on Windows 2012R2, Is this compatable? while opening we are getting in-compatility error message, please advise how can we proceed further.