Backup Exec 2012 SP2 Metadata error backup Sharepoint 2013

[ItiumICT]

Dear all,

I'm trying to backup Sharepoint 2013 that is installed on server 2012 with SQL server 2012. Backupexec 2012 sp2 runs on an windows 2011 SBS server. I keep getting the following error:

Backup- Toepassingsproxy werkstroomservice\Proxy (servername\2e4e198e-e6bc-4379-b45f-ea297812eef3)V-79-57344-794 - Error: Unable to query the Team database meta-data.

Verify- Toepassingsproxy werkstroomservice\Proxy (servername\2e4e198e-e6bc-4379-b45f-ea297812eef3) WARNING: "Metadata" is a corrupt file. This file cannot verify.

I have added the job log. The backup exec 2012 sp2 software has the latest updates.When i do a credential check it's all ok. Can someone tell me what this error message meens and what i can do to fix it?

Kind regards,

Ben

[VJware]

Hope GRT is disabled in the backup job properties.

EDIT**

Are there any fields empty for "Toepassingsproxy werkstroomservice\Proxy" ?

Lastly, you may need to enable debugging for isolating the error. Here is a KB on how to enable debugging. Pls post/pm the logs (especially the spswrapper.log)

http://www.symantec.com/business/support/index?page=content&id=TECH37467

[Avkash_K]

This issue is caused by a mismatch between the Web Application name in Sharepoint and the Internet Information Services (IIS) Site name.  By default when creating a Web Application in Sharepoint the corresponding site name in IIS will be the same.

Plz refer the below kb articles for the resolution.

http://www.symantec.com/docs/TECH209440

http://www.symantec.com/docs/TECH166208

http://www.symantec.com/docs/TECH154530

http://www.symantec.com/docs/TECH203046

[Jaydeep_S]

It would be better if you could get the spswrapper log generated and post it

http://www.symantec.com/docs/TECH37467

[ItiumICT]

GRT is disabled. I will read the the tech articals and post the spswrapper logs.

Thank you for the info

[ItiumICT]

Here are the logs but it did not create the spswrapper log. Or do i need to create the spswrapper log with the symhelp tool? The backup gives the error and stops when its verifying the backup.

I did read the tech docs Avkash pointed me to but those are for sharepoint 2010 and that there is an error in backup exec that will soon be resloved.

[VJware]

The logging needs to be enabled on the media server & all servers which comprise the Sharepoint Farm (web server, sql server etc) and the spswrapper will be generated on each of the Sharepoint Farm servers.