yesterday we discover a problem with Lotus Domino Agent. We have Backup Exec 2012 SP3 version. Backup Exec Agent for domino show all directories checked for backup, but when we try to restore some items, it show only a little part of Lotus Domino Directory Data
Could someone help me about this case? If this is true is a BIG problem,becuase log file send a Successfully message, but backup could not to contain alla data!!!!
Does your backup succeed with any warning?
What's your Domino version?
Is it possible to attach screenshots of backup browse view and restore browse view?
Here attach the screenshot about my selections and what restore tabs show. Lotus Domino version is 8.5.3 FP2 + HF,with DAOS options enable
I had never edit my selections tabs:for Lotus Domino maiboxes I always use the agent for mailboxes,with all tabs selected
We had 8 Backup Exec with the same options and configurations,and is only in this one that the problem is present
From the screenshots, it does look abnormal. A corrupted catalog may be the root cause. Would suggest to go via support route for a proper resolution. Let me know if that's not possible.
I hope and I think (I pray!) that this problem it seem a corrupt catalogue problem, or similar
I've already open a support case,with serverity 2,but I havn't already receive support
When I'll receive the official solution, I'll post it. Thank you to all for your attention,If someone other will have news or others please to post them
I had a similiar problem some time ago. It was caused by a bad .nsf file. Run fixup on your databases and then restart the Domino service, followed by the BE remote agent service.
I must run fixup on all databases of my Lotus Domino server?
Another question,the total amount of data that I backed up in the past are consistent? If I must restore a files,after fixup I can to do it with all database list?
Support had solved the problem without to do a complete fixup of Lotus Domino Storage. For solve it, is necessary to modify a registry key, into the Lotus Domino Server and into Backup Exec Media server,that permit the refresh of Agent Domino Data scan
This solve the problem,and new backup can to work correctly
The BIG problem is for the past,because this not solve the problem if you have a partial restore snapshot of Lotus Domino Database folder. This is A VERY BIG BUG. Now we're finding with Symantec Support the real motivation of this,because we have find the same problem on 2 Lotus Domino server of our infrastructure
Please see the link below from syamntec support... I dont try this beacause it will ignore the corrupt nsf file just backup the NOTES...for me is not the solution symantec must find a ways to solve this issu...
In order to ignore such databases in the backup, there a few registry changes which have to be made on the Domino Server.
Please refer to the following articles for the Registry keys :