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Backup Exec 2012 SP4

Bash
Level 4

 Dear All,

                     I am using Backup Exec 2012 SP4 and the backup to disk or the deduplication storage was working fine, suddenly it started giving error and now i cannot backup to deduplication storage since two weeks. I installed backup exec 2012 SP4 on windows server 2008 R2 and backing up to deduplication storage give error. 

 

The job failed with the following error: S_TF_NO_TAPE_PRESENT. I would like to know the resolution for this error.

 

Thank You

 

 

3 REPLIES 3

VJware
Level 6
Employee Accredited Certified

This usually happens if there is faulty/corrupt media present in the DeDupe folder. Would recommend to log a formal support case.

Bash
Level 4

Dear,

              How can i identify there is faulty/corrupt media.

 

 

VJware
Level 6
Employee Accredited Certified

Enabling SGMon debugging during the backup job and reviewing the adamm.log will help in identifying the problematic media.

Logging a support case will make this task easier and help in identifying the cause of the corrupt/faulty media as well.