Hi
We have server with BE 2012 Sp1 on 2008 R2 SP1.
It is configured to backup 3 servers. Two physical and one virutal (HyperV)
Almost every day the jobengine service and the management service stops for no apparent reason. I can start the service manually and run the job manually with no problem, but it won't start on its own.
This was originally an upgrade from BE 2010, so I thought maybe something had gone wrong with the upgrade. I unistalled BE and reinstalled it fresh, but the problem persists.
Here is the eventlog info:
Log Name: System
Source: Service Control Manager
Date: 02.10.2012 21:02:11
Event ID: 7009
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: xxx
Description:
A timeout was reached (30000 milliseconds) while waiting for the Backup Exec Server service to connect.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7009</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-10-02T19:02:11.890581800Z" />
<EventRecordID>205058</EventRecordID>
<Correlation />
<Execution ProcessID="828" ThreadID="15888" />
<Channel>System</Channel>
<Computer>xxx</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">Backup Exec Server</Data>
</EventData>
</Event>
-----
Log Name: System
Source: Service Control Manager
Date: 02.10.2012 21:02:12
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: xxx
Description:
The Backup Exec Server service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-10-02T19:02:12.327606800Z" />
<EventRecordID>205059</EventRecordID>
<Correlation />
<Execution ProcessID="828" ThreadID="15888" />
<Channel>System</Channel>
<Computer>xxx</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Backup Exec Server</Data>
<Data Name="param2">%%1053</Data>
</EventData>
</Event>
----
Log Name: System
Source: Service Control Manager
Date: 02.10.2012 21:02:19
Event ID: 7001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: xxx
Description:
The Backup Exec Job Engine service depends on the Backup Exec Server service which failed to start because of the following error:
The service did not respond to the start or control request in a timely fashion.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-10-02T19:02:19.093993800Z" />
<EventRecordID>205062</EventRecordID>
<Correlation />
<Execution ProcessID="828" ThreadID="15888" />
<Channel>System</Channel>
<Computer>xxx</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Backup Exec Job Engine</Data>
<Data Name="param2">Backup Exec Server</Data>
<Data Name="param3">%%1053</Data>
</EventData>
</Event>
Anyone got any tips?
Cheers
Anders
