Backup Exec 2012 on Windows Server 2008 R2 x64 doesnt load virtfile.sys

[Frank_WZV]

I have Backup Exec 2012 with all updates via Liveupdate installed on Windows Server 2008 R2 x64.

Eventlog on Startup report Event-ID 1060 with \SystemRoot\system32\DRIVERS\VirtFile.sys cannot be loaded due to incompatibility.

With FLTMC VirtFile isnt displayed and Backup of Active Directory fails becaue VirtFile.sys wasnt loaded...

[CraigV · Accepted solution]

Hi Frank,

Could be that something was uninstalled and it didn't remove all the traces correctly.

Create this file in the location again and the problem should be solved.

Thanks!

EDIT: On second thoughts, repair BE first via Add/Remove Programs and then run the backup again to see if this reinstalls the file.

[Frank_WZV]

Great!

Thanks. I copied the virtfile.sys from the BackupExec-Folder to system32 and the error is gone after reboot an backup works fine.

The virtfile.sys in system32 was 122kb an the file from BackupExec-Folder was 112kb...