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Backup Exec 2012

Elmer_Gomez
Level 5
Partner Certified

Dear Good afternoon, 

I have a problem with backup exec 2012 tape level. You can not make backups because it keeps the display active jobs 1 and can not schedule any only increase the number of scheduled jobs. 

I appreciate your support.

 

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1 ACCEPTED SOLUTION

Accepted Solutions

pkh
Moderator
Moderator
   VIP    Certified
If you are sure that there is no active job running, then restart all the BE services. This will reset BE and any active jobs will be cancelled. Note that you can only run one job at a time to a tape drive

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2 REPLIES 2

pkh
Moderator
Moderator
   VIP    Certified
If you are sure that there is no active job running, then restart all the BE services. This will reset BE and any active jobs will be cancelled. Note that you can only run one job at a time to a tape drive

Sym-cr
Level 5

This might be an orphan job....which actually does not exist but due to a left out entry in the database (BEDB) it's showing up in the console. I would suggest you to try the steps provided by pkh, but if the issue persists, please create a case with Symantec Support to remove the orphan job entry directly from the database.

Thanks!!