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Backup Exec 2014 Agent for Windows: not Licensed but License is added

strivoli
Level 3

Hi, I have 1 Media Server with BE 2014 fully patched on W2012R2 + 1 Remote Agent on W2008R2. The Remote Agent Trial period runned out and I've got warnings/errors when backing up my W2008R2. I bought 1 Agent for Windows License and installed it on the Media Server. BE still reports I'm not licensed and the backups return warnings/errors as before. What should I do to assign the license to the W2008R2?

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

AmolB
Moderator
Moderator
Employee Accredited Certified

Have you tried removing and then re-adding the license?

EDIT: Also make sure that you are entering the product license and not the maintenance license.

View solution in original post

5 REPLIES 5

AmolB
Moderator
Moderator
Employee Accredited Certified

Have you tried removing and then re-adding the license?

EDIT: Also make sure that you are entering the product license and not the maintenance license.

strivoli
Level 3

Hi, thanks for the reply...

1. No. I didn't: I'll try and report back.

2. OK. I used (the 1st time I added it) the product license, not the maintenance. The system returned me "OK" after adding the license.

Will let you know ASAP.

pkh
Moderator
Moderator
   VIP    Certified
Click on the BE button then click on Installation and Licencing and Licence Info to check that your AWS licence is added correctly

strivoli
Level 3

OK. Removing and re-adding the license worked! Thank you so much!

AmolB
Moderator
Moderator
Employee Accredited Certified

Cheers!!!