10-19-2015 12:52 PM
Hello,
Windows 2008 R2 CAS and media server.
We have some servers that are backing up and the three servers that fail with the same error:
Server1: Storage device "NAS-1-0001:3" reported an error on a request to write data to media.
Server2: Storage device "NAS-1-0001:12" reported an error on a request to write data to media.
Server3: Storage device "NAS-1-0001:10" reported an error on a request to write data to media.
The jobs fail with the E00084ED or E00084EC errors
After running an inventory on the deduplicationn drive, I see errors like "Physical Volume Library Drive not found." and the inventory fails.
Backup Exec 2014 CAS and Media server are fully updated via Liveupdate. All remote agents are also up to date.
I have tried to rebuild the DeDuplication folder and also rebuilt the jobs. I've also tried to switch from client side to server side dedup.
Any Ideas why the inventory and deduplication is failing?
It seems that the servers try to backup to the same slots that cant be inventoried.
10-19-2015 01:06 PM
...have you checked to make sure the backup device doesn't have any hardware faults?
10-19-2015 01:54 PM
Media Server(Dell NX3000 24GB Ram) and CAS (Dell NX3100 32GB Ram) OpenManage both show no faults, all green. I have also applied the latest RAID and NIC drivers.
It is strange that inventory fails on both servers deduplication drives.
NAS-1 (Media Server) fails with error E000E006
NAS-2 (CAS Server) failes with error E000E005
Example: Physical Volume Library Drive not found. NAS-2-0001:9
10-19-2015 06:24 PM
10-23-2015 04:06 PM
I would but we are a Non-Profit with a n NFR license. They wont help me thru support.
10-25-2015 10:48 PM
Create this reg key on the BE media server -