Backup Exec 2014 SDR Crashing when booting from iso image

[Cosmyde]

I have created SDR disk using "Create Disaster Recovery Disk" option in BackupExec 2014.

When I boot the system from the DVD, after the "loading screen (picture attached)" the system is restarting.

Windows 2008 R2 ST SP1

Dell PowerEdge R710

[Mike19]

Thanks for the offer.  I'll decline for now but maybe take you up in the future.  I'm curious if they pre-loaded drivers for your specific server.

[VJware]

Thanks for the coreinfo file. As i had suspected, it is an issue with the hardware itself. It does not support NX and you are facing the issue as outlined in http://www.symantec.com/business/support/index?page=content&id=TECH203411

[VJware]

The reason as to why we gave a clean ISO is because McAfee was interfering with the ISO causing the SDR problem. There were no specific drivers pre-loaded, just the default ones.

[Mike19]

Thanks VJware!  I knew it had to be something like this but couldn't find the answer on my own.  Is there any way I can get the 2012 SDR iso w/o re-installing the product?    I've tried looking in the trialware download section.

[VJware]

The SDR iso comes bundled with the BE software itself and afaik, there isn't a separate download.

[titanedv]

They created a technote after I found the solution with McAfee:

http://www.symantec.com/docs/TECH225304

[Mike19]

That's interesting.  We don't have McAfee (we use a Symantec product) but it's worth noting that AV can interfere with the process.