β02-24-2015 03:17 AM
Hello,
I run Windows Server 2008 R2 x64 on all servers. I have Backup Exec 2010 R3 SP4 installed on my backup server and MS SQL 2008 R2 SP3 installed on my SQL Server. The Backup Exec Database is on my SQL server.
When performing the Environmental checks for the installation on Backup Exec 2014 SP2 I get the following errors which I cannot continue from.
02-16-2015,14:28:00 : SQL_GetServiceName. GetComputerName
02-16-2015,14:28:00 : BACKUPSERVER
02-16-2015,14:28:42 : SQLBrowser service is not running. Starting service.
+ 02-16-2015,14:29:03 : SQLBrowser failed to start. Connection requests to SQL server SQLSERVER might fail.
02-16-2015,14:29:24 : Error returned from OpenSCManager: 5
+ 02-16-2015,14:30:06 : V-225-204: Could not start the SQL server SQLSERVER with service name of MSSQLSERVER ***To search for information about this error, click here
+ 02-16-2015,14:30:06 : Unable to connect to a SQL Server SQLSERVER on machine SQLSERVER.
02-16-2015,14:30:06 : SQL_GetServiceName. GetComputerName
02-16-2015,14:30:06 : BACKUPSERVER
02-16-2015,14:30:48 : SQLBrowser service is not running. Starting service.
+ 02-16-2015,14:31:09 : SQLBrowser failed to start. Connection requests to SQL server SQLSERVER might fail.
02-16-2015,14:31:30 : Error returned from OpenSCManager: 5
+ 02-16-2015,14:32:12 : V-225-204: Could not start the SQL server SQLSERVER with service name of MSSQLSERVER ***To search for information about this error, click here
+ 02-16-2015,14:32:12 : Unable to connect to a SQL Server SQLSERVER on machine SQLSERVER.
02-16-2015,14:32:12 : Executing SQL_GetServicePack.
02-16-2015,14:32:12 : SQL_GetServiceName. GetComputerName
02-16-2015,14:32:12 : BACKUPSERVER
02-16-2015,14:32:54 : SQLBrowser service is not running. Starting service.
+ 02-16-2015,14:33:15 : SQLBrowser failed to start. Connection requests to SQL server SQLSERVER might fail.
02-16-2015,14:33:36 : Error returned from OpenSCManager: 5
+ 02-16-2015,14:34:18 : V-225-204: Could not start the SQL server SQLSERVER with service name of MSSQLSERVER ***To search for information about this error, click here
+ 02-16-2015,14:34:18 : V-225-226: Unable to connect to SQL Server. ***To search for information about this error, click here
02-16-2015,14:34:18 : SQL_GetServiceName. GetComputerName
02-16-2015,14:34:18 : BACKUPSERVER
02-16-2015,14:35:00 : SQLBrowser service is not running. Starting service.
+ 02-16-2015,14:35:21 : SQLBrowser failed to start. Connection requests to SQL server SQLSERVER might fail.
02-16-2015,14:35:42 : Error returned from OpenSCManager: 5
+ 02-16-2015,14:36:24 : V-225-204: Could not start the SQL server SQLSERVER with service name of MSSQLSERVER ***To search for information about this error, click here
+ 02-16-2015,14:36:24 : Unable to connect to a SQL Server SQLSERVER on machine SQLSERVER.
02-16-2015,14:36:24 : SQL_GetServiceName. GetComputerName
02-16-2015,14:36:24 : BACKUPSERVER
02-16-2015,14:37:06 : SQLBrowser service is not running. Starting service.
+ 02-16-2015,14:37:27 : SQLBrowser failed to start. Connection requests to SQL server SQLSERVER might fail.
02-16-2015,14:37:48 : Error returned from OpenSCManager: 5
+ 02-16-2015,14:38:31 : V-225-204: Could not start the SQL server SQLSERVER with service name of MSSQLSERVER ***To search for information about this error, click here
+ 02-16-2015,14:38:31 : Unable to connect to a SQL Server SQLSERVER on machine SQLSERVER.
02-16-2015,14:38:31 : Executing SQL_GetServicePack.
02-16-2015,14:38:31 : SQL_GetServiceName. GetComputerName
02-16-2015,14:38:31 : BACKUPSERVER
02-16-2015,14:39:13 : SQLBrowser service is not running. Starting service.
+ 02-16-2015,14:39:34 : SQLBrowser failed to start. Connection requests to SQL server SQLSERVER might fail.
02-16-2015,14:39:55 : Error returned from OpenSCManager: 5
+ 02-16-2015,14:40:37 : V-225-204: Could not start the SQL server SQLSERVER with service name of MSSQLSERVER ***To search for information about this error, click here
+ 02-16-2015,14:40:37 : V-225-226: Unable to connect to SQL Server. ***To search for information about this error, click here
02-16-2015,14:40:37 : Executing SQL_GetSQLServerEdition.
02-16-2015,14:40:37 : SQL_GetServiceName. GetComputerName
02-16-2015,14:40:37 : BACKUPSERVER
02-16-2015,14:41:19 : SQLBrowser service is not running. Starting service.
+ 02-16-2015,14:41:40 : SQLBrowser failed to start. Connection requests to SQL server SQLSERVER might fail.
02-16-2015,14:42:01 : Error returned from OpenSCManager: 5
+ 02-16-2015,14:42:43 : V-225-204: Could not start the SQL server SQLSERVER with service name of MSSQLSERVER ***To search for information about this error, click here
+ 02-16-2015,14:42:43 : V-225-226: Unable to connect to SQL Server. ***To search for information about this error, click here
02-16-2015,14:42:43 : SQL_GetServiceName. GetComputerName
02-16-2015,14:42:43 : BACKUPSERVER
02-16-2015,14:43:25 : SQLBrowser service is not running. Starting service.
+ 02-16-2015,14:43:46 : SQLBrowser failed to start. Connection requests to SQL server SQLSERVER might fail.
02-16-2015,14:44:07 : Error returned from OpenSCManager: 5
+ 02-16-2015,14:44:49 : V-225-204: Could not start the SQL server SQLSERVER with service name of MSSQLSERVER ***To search for information about this error, click here
+ 02-16-2015,14:44:49 : V-225-224: Unable to connect to SQL Server SQLSERVER. ***To search for information about this error, click here
02-16-2015,14:44:50 : AgentSeqDlgs::Misc_BE_CommonOps
02-16-2015,14:44:50 : Executing BE_MsiGetPropertyFromSourceMedia
02-16-2015,14:44:50 : D:\BE\WINNT\INSTALL\BEx64\Install\media\Symantec Backup Exec for Windows Servers.msi
02-16-2015,14:44:50 : 0
+ 02-16-2015,14:44:50 : Error 5: Unable to get SQL version info for SQL instance SQLSERVER
02-16-2015,14:44:50 : BEOperations::BE_GetInstalledProdCodeVersion()
02-16-2015,14:44:50 : The product detected. PID: {06B4D29D-D713-4EF3-B399-C4346FB84FF3}, version: 13.0.5204.
02-16-2015,14:44:50 : Not a CASO, Install will continue.
02-16-2015,14:44:50 : GetLUMutex_Thread BEPushObj class
02-16-2015,14:57:53 : Initialize the telemetry items on the dialog
02-16-2015,14:57:53 : AgentSeqDlgs::Misc_BE_CommonOps
02-16-2015,14:57:53 : GetClusterUpgradeState returning 0
02-16-2015,14:57:53 : GetClusterUpgradeState returning 0
02-16-2015,14:58:16 : The return code is: 1602
+ 02-16-2015,14:58:17 : WARNING: Installation has been canceled.
Solved! Go to Solution.
β02-24-2015 06:23 AM
This issue has been resolved. It was an right issue with the SQL Software. A Domain adminstrator account resolved the problem
β02-24-2015 06:23 AM
This issue has been resolved. It was an right issue with the SQL Software. A Domain adminstrator account resolved the problem