Backup Exec 2014 Service Pack 2

[jfrench99]

I am running BE2014 version 14.1.1.1786 on Windows 2008R2. I wanted to install SP2 but I am concerned about its deduplication disk. My questions are

Would SP2 cause any issue with deduplication?

What steps are required during upgrade to take care of my local dedup disk? Do I need to disable dedup disk before upgrade and re-import it after?

It says SP2 is not uninstallable. In case anything breaks what can I do to restore BE? Is there any folder I need to backup manually before upgrade?

I would appreciate anyone installed SP2 give me some advise...

Thank you

[CraigV]

Hi,

1. Before any upgrade, stop the BE services and grab copies of the Data/Catalogs folders. This will allow a manual restore of the installation.

2. Read the BE 2014 SP2 readme on the link below:

https://support.symantec.com/en_US/article.TECH226778.html

In terms of the dedupe folder, you could look at duplicating elsewhere, but never make a manual copy. Doing so would mean you couldn't get the dedupe folder operational again.

Thanks!

[pkh]

You do not need to do anything to your dedup folder before upgrading to BE.  If you want to be save, then do a backup of the shadow copy component of the volume on which the dedup folder resides.  This will back it up.

In case of problems, you should have a good backup of your media server before the upgrade.  Make sure that you can recover the media server using SDR which is the fastest way to recover the media server.