08-31-2015 06:00 AM
Hello;
One of our customer has Domino 9.0 on ESX and it has 3 drives C D and H. H drive Scsi attached to This VM machine. Also databases are on this drive. When we try to backup as a VM we can see C and D drive on the selection list. It should be on the datastores for discover or not?
Also I check for compability they all fine.
Thanks All.
Solved! Go to Solution.
09-02-2015 02:54 AM
There isn't any way to back up such a configuration using the VMware agent and the only way is using the Remote Agent as you have found out.
08-31-2015 06:12 AM
Is this an RDM disk? Do you have the agent for Domino installed on the media server?
08-31-2015 06:20 AM
CraigV thank you for quick reply. I don't know it is RDM or VMFS.Yes we have agent. Also installed on Domino server. By the way we can see 3 drives when we try to backup on Domino server itself.
08-31-2015 08:57 PM
Would you pls confirm the version of ESX and whether a RDM disk is being used or not. Thanks.
09-01-2015 05:12 AM
Hello
ESX versiyon: 5.5
Disk is not RDM. You can see 2 drives at the attachment 1 is not here so we can't see it(Pls Check the attachment). They have virtual scsi and attached to this VM. I am wondering about is there a solution to show this drive to backup exec over VM backup.
Thanks.
09-01-2015 05:55 AM
...this isn't a Backup Exec issue. If you can't see the 3rd HDD within VMware you need to check with your admin (assuming it isn't you) where this HDD comes from.
09-01-2015 06:16 AM
CraigV thank you but I know it isn't BE issue. Because I can see 3 HDD's when I backing up with agent for windows(Not VM Backup). This missing HDD not in datastores think like mapped from another storage. So my question is, Is there any trick or solution to show this attached HDD to BE when taking VM backup 's.
09-01-2015 06:36 AM
You need to find out where this 3rd HDD comes from. Is it part of the 2 VMFS HDDs presented to the VM? Backup Exec generally sees what the OS sees, but in this case there seems to be an issue with that. resolve that and BE should see the HDD.
09-01-2015 09:12 PM
BE queries the vCenter / ESX host for details about the VMs. If the virtual host sees the VM with 2 disks, then it returns the same information to BE.
How exactly is the 3rd drive configured and presented ?
09-01-2015 11:55 PM
Thanks VJware, Storage A has all Datastore and keeps all VMDK files , C,D drives comes from that Datastore but H drive has attached from Storage B its not part of VMware structure , some partition has been attached to Windows as ISCSI. Thats why when we check the data store , we can just see partitions from Storage A.
09-01-2015 11:57 PM
Backup Exec would still see what Windows sees. Check your iSCSI connection, and have you tried to reboot the VM?
09-02-2015 12:05 AM
In this case, VMware Agent level backup wouldn't discover the iSCSI attached drive since it is outside the VM structure. However, it sounds like it is detected within the VM's OS itself which is why a Remote Agent backup works.
09-02-2015 01:54 AM
@Vjware yes just like you told. But do we have article about why wouldn't see?
@CraigV it is Domino Server and databases are on H drive which is we can't see at the VM Backup. Nothing wrong with İSCSİ connection. Beacuse Mail server is working. And we didn't reboot server.
09-02-2015 02:03 AM
The closest article i could find is this -
https://support.symantec.com/en_US/article.TECH69225.html
Have a look @ this article and the VM article as well which is present in the above article.
09-02-2015 02:35 AM
I checked too many articles. I couldn't find solution. So best way is taking backup with remote agent.
Thank you for your help Vjware and CraigV.
09-02-2015 02:54 AM
There isn't any way to back up such a configuration using the VMware agent and the only way is using the Remote Agent as you have found out.