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Backup Exec 22 Capacity Edition 30 day grace period timer not reset

Level 2


We have 9TB capacity edition GOLD licenses and the Backup Exec says we use 9,5 TB. The grace period timer starts counting from 30 but not reset. I read we need to exceeded 115% of our licenses to start the counter from 30 days. I tried to remove test servers from capacity calculation, the program freezed and when I tried remove again said that I have already removed three backups from the calculation.

Could you please help me how to solve this problem? How to remove test servers from capacity calculation?

Thank you!