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Backup Exec 9.1 MS Exchange Agent Issues

Mitch_Yorks
Level 2
Dear all,
 
After recently installing a new volume on my Exchange 2003 mail server and moving the private information store to this new volume, I am having issues with the Backup Exec MS Exchange Agent. The agent won't work because I think it's still looking at the old location for the mailboxes etc. I have tried un-installing the agent and re-installing it, but when I edit the backup job and choose selections then browse Microsoft Exchange Mailboxes, it prompts me to choose a Logon Account which suggests that the logon account doesn't have access which I know it does.
 
I have tried creating a new account with a totally different username to the original one, made it a member of all the correct security groups and assigned those groups to the volume where the Exchange Mailboxes reside. I then made that account the default for Backup Exec and still it won't work.
 
Any suggestions and/or pointers would be greatly appreciated.
 
Many thanks in advance.
 
Andy.
1 REPLY 1

Mitch_Yorks
Level 2
Panic over! I've realised that the issue was. I had to start all the backup exec services with the new logon account.....phew. Smiley Very Happy