Hello
I am unable to install Backup Exec 9.1 which fails during the MSDE portion of the install. As a bit of background Backup Exec 9.1 was previously installed on the server and was working happily for several years until there was a problem with the database, a manual removal of Backup Exec was then performed using the instructions and this now cannot be reinstalled on the server.
I have pasted the relevant portion of the log file below around the error. I have tried installing MSDE seperately using a blank password but this has still not worked, any helpl would be appreciated.
MSI (s) (F4:84) [14:38:21:453]: Doing action: UpgDetectBlankSaLogin.2D02443E_7002_4C0B_ABC9_EAB2C064397B
Action start 14:38:21: UpgDetectBlankSaLogin.2D02443E_7002_4C0B_ABC9_EAB2C064397B.
MSI (s) (F4:00) [14:38:21:468]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI21A4.tmp, Entrypoint: UpgDetectBlankSaLogin
SOFTWARE\Microsoft\Microsoft SQL Server Setup.{EFB70B01-B1F3-4960-AB69-4A280084A60C}
TempFolder is C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{EFB70B01-B1F3-4960-AB69-4A280084A60C}\
Loading extended custom action library C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{EFB70B01-B1F3-4960-AB69-4A280084A60C}\sqlcax.dll
SOFTWARE\Microsoft\Microsoft SQL Server Setup.{EFB70B01-B1F3-4960-AB69-4A280084A60C}
Starting custom action UpgDetectBlankSaLogin()
Entering Function MyMsiEvaluateCondition
MsiEvaluateCondition for VersionNT returned TRUE
End Function MyMsiEvaluateCondition
Unable to open service.
Unable to connect as the SQL service is not running.
Ending custom action UpgDetectBlankSaLogin().
Action ended 14:38:26: UpgDetectBlankSaLogin.2D02443E_7002_4C0B_ABC9_EAB2C064397B. Return value 3.
Action ended 14:38:26: INSTALL. Return value 3.
Property(S): UpgradeCode = {421A321C-2214-4713-B3EB-253F2FBCCE49}
Property(S): SqlDataDir = C:\Program Files\Microsoft SQL Server\
Property(S): SqlProgramDir = C:\Program Files\Microsoft SQL Server\
Property(S): SqlInstanceName = BKUPEXEC
Property(S): SqlDisableNetworkProtocols = 0
Property(S): VersionNT = 502
Property(S): ALLUSERS = 1
Property(S): ARPNOMODIFY = 1
Property(S): DefaultUIFont = Tahoma8
Property(S): INSTALLLEVEL = 3
Property(S): LIMITUI = 1
