03-19-2015 01:50 PM
I am using Backup Exec 2014 on my sever. I recieve the following error in event viewer.
Event ID: 33919
Backup Exec Alert: Job Warning
(Server: "XXXXXXXX") An unknown application is deleting files from the following folder:
C:\ProgramData\Symantec\CRF
Files contained in this folder are used by Backup Exec, and deleting them may cause Backup Exec processes to crash. Determine which application is accessing the folder and add the folder to the application's exclusion list.
For more information, click the following link:
http://entced.symantec.com/entt?product=BE&module=eng-event&error=V-379-33919&build=retail&version=14.1.1786.1093&language=EN&os=Windows_V-6.1.7601_SP-1.0_PL-0x2_SU-0x110_PT-0x2
HOW TO SOLVE THIS ISSUE?
03-19-2015 03:35 PM
Is your BE 2014 fully patched?
Do you have any anti-virus software that could be touching htese files? If so, can you exclude this folder?
03-19-2015 09:24 PM
Add AV exclusion on the BE media server for the following directories:-
C:\ProgramData\Symantec\CRF
C:\Program Files\Symantec\Backup Exec