09-18-2013 05:02 AM
Hello Team,
An error was encountered while attempting to browse the contents of SERVERNAME.
but Ping and telnet is working fine.
Help me what else can ask to resolve the issue.
Also when I try to validate the resource credentials , the result was "A Network Connection to the server could not be established"
Backup Exec Version is 12
09-18-2013 05:20 AM
Hi Vamsi,
What resources you are trying to backup?
Thanks
09-18-2013 06:10 AM
Hi,
Have you verified that port 10000 is open on any firewall running on the server, and that the RAWS agent service is running on the affected server?
Also check to see if any AV installed on the affected server isn't perhaps blocking beremote.exe from running properly and communicating with the media server.
Thanks!
09-18-2013 06:14 AM
Vamsi
Take a look a the following document..
http://www.symantec.com/docs/TECH71514
Verify that the remote agent on both the media server and the remote machines are logging on as local system
also verify that the remote agent started and publishing to the media server.
aditionally the document below details how each service on the media server should be logging on as... Please verify
http://www.symantec.com/docs/TECH195898
09-18-2013 07:39 AM
Hello Vamsi,
Make sure that the version of the remote agent and the version of Backup Exec on the media server are the same. You can check by going to /Program Files/Symantec/Backup Exec/BEREMOTE.EXE
You might want to just fo ahead and reinstall the remote agent. Note: when the Remote Agent is uninstalled a reboot may be required.
09-18-2013 06:49 PM