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7 Replies
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Have up installed all the

Have up installed all the latest updates for Backup Exec? What OS you are trying to backup?

Enable SGmon log before running the job and check for errors in the log.

To enable SGmon log refer to the below link

http://www.symantec.com/docs/TECH4986

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As the error message says,

As the error message says, recreate your job. There is a missing volume that your job is trying to backup
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Can you confirm the version

Can you confirm the version of Backup Exec you are currently using?

If it is BE 2012 or earlier, you may want to refer to the following tech doc: http://www.symantec.com/docs/TECH136185

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Thanks for your help. I have

Thanks for your help.

I have launch the sgmon.exe during the backup.

I check that.

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I am using Symantec Backup

I am using Symantec Backup Exec 2010 R3.

I have read this doc : http://www.symantec.com/docs/TECH136185 but I don't find the path to exclude.

In the log, I don't have error about a file which cause a problem.

I think this message is important. Have you got an idea :

BENGINE:  [09/23/14 22:01:34] [0000]     09/23/14 22:01:34 [server]             - Updating status for: 'PROD PHYS Incr_Sauv' (0x1 0xF)
BENGINE:  [09/23/14 22:01:34] [0000]     09/23/14 22:01:34 [server]             - Status for: 'PROD PHYS Incr_Sauv' updated
BENGINE:  [09/23/14 22:01:37] [0000]     09/23/14 22:01:37 [besc]               - ndmpcSnapshotPrepare2: Snap shot error. ErrorCode: 0xe0000352 ErrorLevel: 2 Provider: 2
BENGINE:  [09/23/14 22:01:37] [0000]     09/23/14 22:01:37 [loops]              - Exit NDMPSnapHostBackupEngine:Smiley FrustratednapSingleVolume
BENGINE:  [09/23/14 22:01:37] [0000]     09/23/14 22:01:37 [loops]              - Enter NDMPSnapHostBackupEngine::TrackSnappedBSD
BENGINE:  [09/23/14 22:01:37] [0000]     09/23/14 22:01:37 [loops]              - Exit NDMPSnapHostBackupEngine::TrackSnappedBSD
BENGINE:  [09/23/14 22:01:37] [0000]     09/23/14 22:01:37 [loops]              - Exit NDMPSnapHostBackupEngine:Smiley TonguerocessBSDs
BENGINE:  [09/23/14 22:01:37] [0000]     09/23/14 22:01:37                      - SSL Shutdown clean
BENGINE:  [09/23/14 22:01:37] [0000]     09/23/14 22:01:37 [BESocket]           - @@@@@@@MyCloseSocket called with sockfd = 2084(0x824)    retval = 0
BENGINE:  [09/23/14 22:01:37] [0000]     09/23/14 22:01:37 [loops]              - NDMPAgentConnector::EndConnection(): Data Server = S82531.omnium-finance.com
PVLSVR:   [09/23/14 22:01:37] [0000]     09/23/14 22:01:37.451 AdammSession::Execute( ADAMM_SESSION_EXECUTE_MOVER_RELEASE )

 

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Hi, I don't find any error in

Hi,

I don't find any error in the log...

Cound you help me please ?

 

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Enable "Shadow Copies" of all

Enable "Shadow Copies" of all the volumes and set it to no limit.

Retry the backup. If it still fails, are you able to run a successful backup using the native Windows backup utility ?